Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ivan Kistaubaev

New York

Summary

Adept at fostering team collaboration and enhancing customer satisfaction, I excelled as a Lead Barista at Master Coffee. My expertise in espresso preparation and inventory management, coupled with a talent for mentoring staff, significantly boosted productivity. My approach always prioritizes cleanliness and guest service, ensuring a seamless and enjoyable experience for all.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Master Coffee
07.2022 - 12.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.

Lead Barista

Master Coffee
12.2022 - 06.2024
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
  • Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
  • Streamlined workflow for barista team members by implementing effective task delegation.

Education

High School Diploma -

College of Economy And Marketing
Astana City, Kazakhstan
06-2024

High School Diploma -

School №59
Astana City, Kazakhstan
06-2022

Skills

  • Cleanliness standards
  • Order taking
  • Adaptability to change
  • Espresso preparation
  • Food service
  • Inventory management
  • Team management
  • Guest service
  • POS systems
  • Safe food handling
  • Inventory
  • Menu development
  • Barista training
  • Latte artistry
  • Espresso machine operations
  • Coffee and tea expertise
  • Cash handling

Certification

Basic Barista Course

Alternative coffee brewing course

Course Fot managers and Lead baristas

Languages

English
Professional Working
Russian
Native or Bilingual
Kazakh
Limited Working

Timeline

Lead Barista

Master Coffee
12.2022 - 06.2024

Barista

Master Coffee
07.2022 - 12.2022

High School Diploma -

College of Economy And Marketing

High School Diploma -

School №59
Ivan Kistaubaev