Xavier Sifuentez
Lompoc
Summary
Detail-oriented barista skilled in beverage preparation, customer order customization, and cash handling. Committed to maintaining high standards of food safety and cleanliness while providing exceptional service. Dynamic barista with experience in fast-paced environments, excelling in beverage preparation and espresso machine operation. Known for strong customer service skills and effective inventory management, consistently ensuring customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Santa Barbara
06.2022 - Current
- Prepared high-quality beverages following standard recipes and customer preferences.
- Operated espresso machines and brewing equipment efficiently and safely.
- Provided exceptional customer service, addressing inquiries and resolving complaints.
- Maintained cleanliness of workstations, equipment, and dining areas consistently.
- Collaborated with team members to ensure smooth workflow during busy hours.
- Managed inventory by restocking supplies and monitoring product freshness regularly.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Assisted in organizing promotional events to enhance customer engagement and sales.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Created complex, hand-crafted beverages based upon customer preferences.
- Supported highest standards of conduct and service to support company reputation.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Ground beans for espresso shots according to individual customer specifications.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Placed orders with suppliers for delivery of products required for daily operations.
- Created promotional displays for advertising special events or promotions at the cafe.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Implemented feedback from customers to improve service quality and menu offerings.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Recommended pastries and sandwiches to pair with customers' beverages.
Delivery Driver
Doordash
Santa Barbara
09.2021 - 06.2022
- Delivered food orders promptly to ensure customer satisfaction.
- Navigated routes efficiently using mobile app technology.
- Communicated with customers regarding delivery status and special requests.
- Maintained vehicle cleanliness and performed basic maintenance checks.
- Followed safety protocols while driving in various weather conditions.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Notified customers of delays to decrease calls to support.
- Monitored fuel level throughout shift and refueled when necessary.
Line Cook
Habit Burger Grill
Lompoc
09.2019 - 09.2021
- Prepared ingredients by chopping, slicing, and measuring for daily menu items.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
- Organized food storage areas to ensure easy access and proper inventory management.
- Collaborated with team members to expedite meal preparation during peak hours.
- Monitored cooking times to ensure food was cooked properly and served fresh.
- Communicated effectively with staff to coordinate order timing and presentation.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed proper food handling methods and maintained correct temperature of food products.
- Communicated effectively with other staff members regarding orders and menu changes.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Performed basic knife skills such as dicing onions or slicing meats.
- Kept stations stocked and ready for use to maximize productivity.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Stocked and restocked kitchen supplies as needed.
- Grilled and deep fried various foods from meats to potatoes.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Set up and performed initial prep work for soups, sauces, and salads.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Adhered to portion controls and presentation specifications.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
Education
High School Diploma -
Lompoc High School
Lompoc06-2019
Skills
- Beverage preparation
- Espresso machine operation
- Cash handling
- Inventory management
- Customer order customization
- Food safety compliance
- Food preparation
- Kitchen sanitation
- Cooking techniques
- Order timing
- Customer service
- Time management
- Effective communication
- Problem solving
- Stress management
- Attention to detail
- Critical thinking
- Ordering and stocking
- Reliable and trustworthy
- Workload management
- Professional attitude
- Food safety standards
- Cleanliness standards
- Cleaning and organization
- Order accuracy
- Effective prioritization
- Stock making
Timeline
Barista
Starbucks
06.2022 - Current
Delivery Driver
Doordash
09.2021 - 06.2022
Line Cook
Habit Burger Grill
09.2019 - 09.2021
High School Diploma -
Lompoc High School