Alexa Rae DeHerrera
Bartender
Denver,CO
Summary
Seasoned Hospitality Professional with 15 years in bartending, serving, and restaurant operations. Expertise in delivering outstanding guest experiences, fostering client loyalty, training teams, and managing inventory and cash operations. Proven ability to ensure efficient front- and back-of-house service in high-pressure environments.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Barista
Pipsqueak
04.2026 - Current
- Prepare espresso beverages and matcha drinks with an emphasis on quality, consistency, and presentation.
- Craft latte art to enhance guest experience and foster customer engagement.
- Cultivate customer relationships to encourage repeat visits and loyalty.
- Maintain a clean, organized, and efficient work environment.
- Set up and break down the outdoor patio and misting system daily.
- Ensure clean, organized, and efficient work environment to support daily operations.
Bartender
Fox and the Hen
09.2023 - 04.2026
- Prepare a full range of cocktails, alcoholic beverages, espresso drinks, and other barista beverages.
- Utilized extensive knowledge of seasonal food and beverage menus to enhance guest satisfaction.
- Delivered efficient service to dine-in guests and to-go customers, contributing to overall guest satisfaction.
- Provide efficient service to dine-in guests and to-go customers.
- Complete daily bar opening, setup, breakdown, and closing responsibilities.
- Fostered positive guest experiences by ensuring speed, accuracy, and attention to detail in service.
Bartender / Server
Lucille's
10.2021 - 08.2023
- Delivered bartending and serving support in high-volume scratch restaurant, ensuring timely service and guest satisfaction.
- Executed weekly preparation for bar service, organizing beverage ingredients and supplies to maximize efficiency during peak hours.
- Maintained a welcoming, professional atmosphere while balancing multiple guest needs.
- Completed weekly preparation for bar service, including beverage ingredients and supplies.
- Fostered a welcoming, professional atmosphere while effectively managing multiple guest needs to enhance overall dining experience.
Bartender / Server / Supervisor
Syrup
02.2019 - 10.2021
- Trained and supported new servers and bartenders, helping team members learn service standards and procedures.
- Trained and supported new servers and bartenders, enhancing team knowledge of service standards and procedures.
- Developed loyal clientele through consistent, personalized guest service.
- Acted as supervisor in absence of General Manager and Assistant General Manager, ensuring continuity of service.
- Managed cash drawers, entered tips, batched credit card transactions, set alarms, and completed restaurant closing procedures.
- Supported daily restaurant operations and helped maintain efficient service.
Server
The Egg and I
02.2016 - 12.2020
- Delivered fast, friendly service in high-volume restaurant, enhancing customer satisfaction.
- Oversaw service for multiple tables during peak hours and competing priorities while maintaining accuracy and efficiency.
- Fostered positive restaurant culture and built strong customer relationships, promoting repeat business.
- Established loyal base of repeat customers through consistent service and attention to individual needs.
General Manager
Tan on the Boulevard
04.2013 - 01.2016
- Oversaw daily opening and closing procedures, ensuring smooth business operations.
- Recruited, trained, scheduled, and mentored employees to build a skilled team.
- Maintained a high level of employee retention through effective leadership and team support.
- Coached employees on sales techniques and helped team members achieve performance goals.
- Managed inventory and monitored sales performance.
- Built and maintained strong professional relationships with customers.
- Fostered employee retention through supportive leadership and team development initiatives.
- Delivered consistent, professional customer service and developed a strong returning customer base.
Hostess / Server / Bartender
The War Horse Inn
01.2008 - 01.2013
- Advanced from hostess to server and bartender by consistently exceeding performance expectations.
- Managed restaurant opening and closing procedures efficiently.
- Supported daily restaurant operations in a busy hospitality environment.
- Facilitated daily restaurant operations in a high-volume environment, contributing to a seamless guest experience.
Education
Bachelor of Arts - Psychology
Metropolitan State University of Denver
Denver, CO05.2017
Skills
- Bartending service
- Guest relations
- Staff training
- Aloha/ Toast POS — Front & Back of House
- Cash & Credit Card Handling
- Beverage knowledge
- Beverage Ingredient Preparation
- Client retention
- Beverage preparation
- Time management
- POS systems
- Servsafe certified
Certification
Tips Certified, SafeServe Certified
Timeline
Barista
Pipsqueak
04.2026 - Current
Bartender
Fox and the Hen
09.2023 - 04.2026
Bartender / Server
Lucille's
10.2021 - 08.2023
Bartender / Server / Supervisor
Syrup
02.2019 - 10.2021
Server
The Egg and I
02.2016 - 12.2020
General Manager
Tan on the Boulevard
04.2013 - 01.2016
Hostess / Server / Bartender
The War Horse Inn
01.2008 - 01.2013
Bachelor of Arts - Psychology
Metropolitan State University of Denver