Continuous development of team skills to achieve digital goals and meet business needs.
Coach, guide, and lead the team to elevate store service to the highest level, based on training that provides the necessary tools to succeed in their day-to-day responsibilities and challenges.
Lead, coach, and foster the growth of leadership peers to ensure we have an aligned team prepared to meet goals and overcome every challenge.
Effective communication with the team to motivate, share victories, and maintain a firm focus on opportunities that allow us to have constant success with consumers.
Driver of plans and solutions to face any adversity based on policies, and always seeking the well-being of consumers and the success of the store
Athlete / Sales Associate
NIKE, Inc
12.2022 - 09.2023
Utilized effective problem-solving techniques to address customer complaints and inquiries related to products
Organized merchandise displays to promote higher levels of customer engagement
Treated customers in a way they could feel welcomed and comfortable
Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers
Built relationships with potential customers by providing helpful advice on product
Worked as a team and always being part of the development of productivity, motivating, guiding, and being a role model.
Hitting And Catching Instructor
Core Baseball
03.2020 - 11.2022
Developed lesson plans and provided individualized instruction for each athlete based on their specific needs, and skill level.
Provided feedback to players on how to adjust their technique during game situations.
Motivated players by helping them develop confidence in their own ability as well as creating a positive atmosphere throughout practices.
Warehouse Forklift Driver
Gold Coast Express
03.2020 - 11.2022
Exhibited excellent organizational skills when stocking shelves or rearranging inventory locations.
Communicated effectively with supervisors regarding any discrepancies found in shipments or inventory levels.
Assisted in unloading trucks using manual labor or powered lift equipment as needed.