IVAN LESTER G. MESA
Island Park,USA
Summary
Experienced staffing professional with a strong background in recruitment, employee relations, and workforce planning. Reliable team collaborator dedicated to delivering results and adapting to changing needs. Skilled in effective communication, conflict resolution, and organizational development, ensuring seamless operational flow and successful talent management. Recognized for creating a supportive and productive work environment that fosters growth and success.
Overview
23
23
years of professional experience
Work History
Staffing Coordinator
Fairview Nursing Care Center
6970 Grand Central Parkway Forest Hills NY 11375
12.2022 - Current
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Developed and facilitated new-hire orientations.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
- Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Facilitated smooth employee transitions with comprehensive onboarding program.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Completed human resource operational requirements by scheduling and assigning employees.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Collaborated with managers to identify and address employee relations issues.
- Advocated for staff members, helping to identify and resolve conflicts.
- Enhanced team productivity by developing and implementing efficient staffing schedules.
- Streamlined employee onboarding, ensuring smooth transition into company for new hires.
- Coordinated with hiring managers to understand staffing needs, leading to more streamlined recruitment process.
- Organized and attended job fairs to directly engage with potential candidates, increasing brand awareness.
- Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
- Assisted with the recruitment, hiring, and onboarding processes for new nursing staff, ensuring seamless integration into the team.
- Coordinated vacation requests efficiently to maintain proper staffing levels without affecting patient care quality.
- Ensured smooth day-to-day operations of the Nursing Administration department by effectively managing any arising challenges.
- Coordinated orientation and training programs for new nursing hires, ensuring seamless integration into teams.
- Maintained accurate attendance records and assisted with disciplinary processes in cases of excessive absences or tardiness.
- Collaborated with unit managers and directors on floor orientation scheduling, establishing and strategizing on departmental staffing needs.
- Filled staffing vacancies and developed schedules to guarantee sufficient shift coverage.
- Ensured adequate coverage during emergencies or unexpected absences, maintaining high-quality patient care standards.
- Conducted regular meetings with nursing staff to address concerns, provide updates, and encourage continuous improvement efforts.
- Streamlined communication between nursing staff and administration for improved workflow efficiency.
- Boosted morale among the nursing staff through regularly connecting on their progress at work.
- Optimized nurse staffing levels by analyzing patient needs and coordinating shift schedules.
- Developed strong relationships with external agencies for efficient contract staff hiring during peak periods.
- Reviewed and adjudicated requests for PTO, vacation, maternity leave and both paid and unpaid leaves of absences.
- Reduced nurse turnover rates by addressing concerns and implementing retention initiatives.
Staffing Coordinator and Clinical Coordinator
Lawrence Nursing Care Center
350 Beach 54th Street Far Rockaway
12.2019 - 12.2022
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Developed and facilitated new-hire orientations.
- Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
- Collaborated with managers to identify and address employee relations issues.
- Assisted with writing job postings and job descriptions for boards.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
- Streamlined appointment cancellations and rescheduling, minimizing disruptions to daily operations.
- Optimized resource allocation by coordinating appointments across various services and providers simultaneously.
- Developed strong relationships with service providers, ensuring seamless collaboration when coordinating appointments or resolving conflicts.
- Maintained strict confidentiality when handling sensitive client information during the scheduling process.
- Maintained up-to-date records of client information, ensuring accurate scheduling and contact details.
- Set up transportation for any clinic appointment.
Staffing Coordinator
Mayfair Care Center
Baldwin, NY
03.2019 - 12.2019
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
STAFFING COORDINATOR/CLINICAL COORDINATOR
Peninsula Nursing & Rehabilitation Center
Far Rockaway, NY
04.2014 - 03.2019
- Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back up for absent employees, and shift rotations
- Coordinates with Human Resources for appropriate staffing levels
- Completes human resource paperwork as necessary
- Maintains Master Staffing records
- Ensures that staffing schedules are filed for future reference
- Maintains daily personal assignment records of nursing staff members indicating on and off duty schedules
- Analyzes daily 'punches' and ensures no unnecessary overtime is being incurred by employees who elected to stay past their shift
- Prepares payrolls for the current weekly period
- Ensures the filing of census, allocation, room checks, audits and twenty-four hour reports
- Monitors/prepares documents for yearly staff evaluation
- Follow-up on all medical leave of absences, sick calls, emergencies, and absent calls
- Processes requests for vacations and holidays and schedules vacations, holidays as directed by Director of Nursing/Assistant Directors of Nursing
- Arranges coverage for all shifts on a long-range basis, and provides coverage on a daily basis as needed in response to sick calls and absences
- Responsible for providing adequate coverage for all shifts
- Submits a daily report of all contacts made with per diems and/or other staff as evidence of attempting to provide coverage
- Responsible for Xeroxing and collating all schedules as well as posting of approved schedules
- Keeps Nursing Administration apprised of staffing needs at all times
- Maintains an active liaison with various Nurses' Registries and Nursing Supervisors
- Handles all complaints about paychecks for nursing and forwards to proper person
- Oversees and supervises 'Clinic Activities' as well as transportation arrangement
- Provides coverage for Medical Records and Central Supply clerk
MEDICAL RECORDS COORDINATOR/STAFFING COORDINATOR/CENTRAL SUPPLY CLERK
Lawrence Nursing Care Center
Arverne, NY
03.2008 - 04.2014
- Maintained an appropriate filing system for both in-house and discharged residents on this 200-bed facility
- Responsible for notifying physicians of incomplete medical records
- Sorted and delivered patient charts to appropriate locations
- Picked up charts upon request
- Ensured that charts are 'thinned or debrided' as per protocol
- Prepared and maintained medical records, forms, registration materials and other related documents
- Safeguarded confidentiality of the medical charts/records and complies with local, state and federal laws pertaining to medical records
- Assured compliance with all HIPAA regulations concerning use, retrieval, storage and sharing medical records
- Reviewed/ audited medical charts/ records for accuracy and completeness
- Sorted requests according to predetermined priorities and provided information of general history numbers, admission or discharge dates and medical records location to authorized requester
- Facilitated medical record request by billing department
- Coordinated nursing staff schedule, including vacation schedules, coordinated and verified relief staffing and maintained employees attendance records
- Prepared and ensured accuracy of time worked by employees for Payroll Department on payday
- Responsible for logging all sick and absent calls into logbook
- Checked daily staffing report and transfer absentee calls appropriately
- Verified work schedules against time card as necessary
- Maintained nursing employee general files
- Responsible for the general order of the Nursing office
- Organized storage and catalogued location of supplies and equipment for efficient handling
- Ensured an accurate inventory and provided efficient distribution of items in Central Supply to all nursing units
- Ordered and received all supplies
- Checked deliveries against invoices and visually examined products received for any damage
- Maintained par inventories and took bids on supplies to ensure the best quality at best price
- Responsible for initial installation of computer software/programs (e.g
- Visual EMR, CNA Accountability)
- Provided general support for desktops, printers, and other technology as needed
QUALITY ASSURANCE COMPONENTRY
Luitpold Pharmaceuticals, Inc.
Shirley, NY
03.2004 - 03.2008
- Conducted and followed the current Good Manufacturing Procedure (cGMP)
- Responsible for checking and releasing the primary and secondary components
- Performed AQL inspection testing and analysis to vials, ampoules, stopper, aluminum caps, paste syringes, bulb and dropper assemblies, partitions, trays, cartons, packer labels, printed cartons, inserts, advertising and promotional materials that meet the physical standard
- Maintained retention and stability samples
- Collected samples and released raw materials for microbiological and chemist
QUALITY ASSURANCE INSPECTOR
LNK International, Inc.
Hauppauge, NY
06.2002 - 03.2004
- Conducted and followed the current Good Manufacturing Procedure (cGMP)
- Responsible for line, blister, boxer, inspection and encapsulation operations
- Reconciled components and product release including re-checking of batch records
- Performed measurements and compression of caplets that meet specification
- Investigated discrepancies for components and products when out of acceptable range
ASSISTANT MEDICAL RECORDS COORDINATOR
Sheepshead Nursing Home Rehabilitation Center
Brooklyn, NY
01.2002 - 04.2002
- Responsible for initiating and maintaining medical records for the skilled nursing residents in accordance with State and Federal regulations
- Performed routine medical record/ chart maintenance (locates, log, retrieve, and file all medical and residents records)
- Sorted, filed and collated a variety of medical records and information such as admission slips laboratory and pathology reports, operative notes, clinic notes, and discharge summaries into patient medical records in appropriate sequence and in accordance with established procedures
- Maintained accurate log of admissions, transfer and discharge
- Checked census information against existing records for accuracy and completeness
Education
BS - Physical Therapy
Skills
- Background checking
- Multitasking Abilities
- Reliability
- Team building
- Scheduling expertise
- Recruitment and hiring
- Record preparation
- Staffing management
- Administrative assistance
- Time management abilities
- Professionalism
References
Available upon request.
Timeline
Staffing Coordinator
Fairview Nursing Care Center
12.2022 - Current
Staffing Coordinator and Clinical Coordinator
Lawrence Nursing Care Center
12.2019 - 12.2022
Staffing Coordinator
Mayfair Care Center
03.2019 - 12.2019
STAFFING COORDINATOR/CLINICAL COORDINATOR
Peninsula Nursing & Rehabilitation Center
04.2014 - 03.2019
MEDICAL RECORDS COORDINATOR/STAFFING COORDINATOR/CENTRAL SUPPLY CLERK
Lawrence Nursing Care Center
03.2008 - 04.2014
QUALITY ASSURANCE COMPONENTRY
Luitpold Pharmaceuticals, Inc.
03.2004 - 03.2008
QUALITY ASSURANCE INSPECTOR
LNK International, Inc.
06.2002 - 03.2004
ASSISTANT MEDICAL RECORDS COORDINATOR
Sheepshead Nursing Home Rehabilitation Center
01.2002 - 04.2002