Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivan Lopez

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assistant manager position. Collaborative leader with dedication to partnering with coworkers to promote engaged work culture. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Arby's Restaurant
02.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Assistant Manager

Hippo Burgers
10.2022 - 01.2023
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Box Truck Driver

Villacorta, Inc.
03.2020 - 09.2022
  • Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
  • Reviewed transportation and shipping papers to verify accuracy of inventory counts.
  • Inventoried and inspected goods to determine quantities and conditions.
  • Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
  • Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
  • Provided support in training new drivers on company policies, procedures, and best practices for box truck operation.

Education

High School Diploma -

Cypress Creek High School
Houston, TX
05.2023

Skills

  • Recruiting and Interviewing
  • Task Delegation
  • Product and Service Knowledge
  • Employee Scheduling

Languages

Spanish
Full Professional

Timeline

Assistant Manager

Arby's Restaurant
02.2023 - Current

Assistant Manager

Hippo Burgers
10.2022 - 01.2023

Box Truck Driver

Villacorta, Inc.
03.2020 - 09.2022

High School Diploma -

Cypress Creek High School
Ivan Lopez