Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivan Marquez

Thornton

Summary

Dedicated Customer Service Representative with over 2 years of experience fostering positive customer relationships and ensuring satisfaction. Skilled in maintaining organized workspaces and delivering efficient team collaboration. Capable of working independently or as part of a team to achieve operational goals.

Overview

6
6
years of professional experience

Work History

Pre-Side

Architectural Concepts
11.2021 - 08.2025
  • Prepared corner samples for customers by sanding, touching up paint, labeling, and boxing samples and the entire order including glass sample kits and catalogs.
  • Wrapped glass in protective film to prevent scratches and protect it during the painting process.
  • Prepared parts and components for assembly.
  • Demonstrated strong communication and interpersonal skills while collaborating with team members on projects.

Crew Member

Wendy's
06.2019 - 11.2021
  • Welcomed guests upon arrival to the restaurant
  • Greeted customers and provided detailed information on menu items to enhance dining experience
  • Took customer orders and served food and beverages
  • Processed payments with attention to detail, ensuring accuracy and customer satisfaction
  • Followed health and safety guidelines to ensure cleanliness
  • Collaborated with team members to deliver orders promptly, contributing to smooth restaurant operations
  • Cleaned and organized restaurant during slow periods
  • Assisted with stocking and inventory management

Education

High School Diploma -

Holy Family High School
Broomfield, CO, USA
05-2018

Bachelor of Arts - Public Health

University of Colorado Denver
1201 Larimer St, Denver, CO 80204
05-2026

Skills

  • Customer Service
  • Problem Solving
  • Organization
  • Attention to Detail
  • Team Work
  • Team collaboration
  • Communication
  • Interpersonal Skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Pre-Side

Architectural Concepts
11.2021 - 08.2025

Crew Member

Wendy's
06.2019 - 11.2021

High School Diploma -

Holy Family High School

Bachelor of Arts - Public Health

University of Colorado Denver

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Ivan Marquez