Summary
Work History
Education
Skills
Timeline
Generic

Ivan Mata

Fort Worth,TX

Summary

adept in selecting products to satisfy client orders. Outstanding communication, sales, and customer service abilities. centered on fostering relationships with customers in order to increase their loyalty. Dedicated worker with time management, multitasking, and customer service skills. committed to providing a satisfying and unforgettable experience for each and every client. professional with the capacity to pick things up quickly and adapt to new situations. adept at quickly picking up new information and using it successfully. motivated by a desire to learn new things constantly and deal with change effectively.

Work History

Digital Personal Shopper

Walmart
Fort Worth, Texas
01.2025 - Current
  • Replenished and arranged items to maintain appearance.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
  • Scanned items when pulling from shelves to update system stock information.
  • Offered virtual shopping consultations for clients unable to meet in person.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
  • Listened to customer needs to identify and recommend best products and services.
  • Secured and stored items until customer pickup.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated a variety of machinery and tools safely and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Conducted testing of software and systems to ensure quality and reliability.

Education

High School Diploma -

Timber Creek High School
Fort Worth, Texas
05-2023

Skills

  • Relationship building
  • Product expertise
  • Verbal and written communication
  • Upbeat and outgoing attitude
  • Online ordering
  • Customer service
  • Product knowledge
  • Product awareness
  • Decision-making
  • Attention to detail
  • Strong interpersonal skills
  • Shopping management
  • Vendor engagement

Timeline

Digital Personal Shopper

Walmart
01.2025 - Current

High School Diploma -

Timber Creek High School
Ivan Mata