IVAN MICHEL
Miramar
Summary
Motivated business student with leadership, customer service, and operational experience. Currently pursuing a management degree at Nova Southeastern University. Member of the Huizenga Business Innovation Academy Premier Program, a selective initiative focused on leadership, mentorship, and entrepreneurial development. Part of NSU Business, one of the world’s top-ranked business schools, gaining access to elite networking and industry insights. Trilingual (English, French, Creole), with a passion for innovation and efficiency. Entrepreneurial thinker with a proven ability to lead, solve problems, and engage with diverse teams.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Soho Beach House
Miami Beach
03.2025 - Current
- Greet guests and manage check-in procedures in a luxury hospitality setting.
- Resolved guest concerns efficiently, contributing to a positive guest experience
- Maintained front desk organization and supported team coordination
Fan Ambassador
Inter Miami CF
Fort Lauderdale
03.2025 - Current
- Promoted premier customer experience and built relationships with fans and the local community.
- Created a welcoming fan experience, engaging with 100+ guests per event.
- Engaged fans during events to promote team spirit and community involvement.
Manager
Amzon-Ship LLC
01.2022 - Current
- Oversaw office operations, coordinated meetings, and ensured guest satisfaction.
- Oversaw daily operations to ensure efficient workflow and productivity.
- Enforced customer service standards and resolved customer problems to uphold quality service.
FOH General
Chick-fil-A Universal Blvd
Orlando
03.2023 - 08.2025
- Led and trained team members; received 20+ positive customer commendations.
- Managed transactions, maintained high service standards, and handled 50+ customer inquiries daily.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Science - Management, Venture Creation
Nova Southeastern University
Fort Lauderdale, FL05.2027
High School -
Ocoee High School
Ocoee, FL05.2024
Skills
- Languages: English (fluent), French (native), Haitian Creole (native)
- Skills: Team leadership, customer relations, office coordination, entrepreneurship, public speaking
- Oral and writing communication
- Multitasking and organization
- Client communication
- Problem-solving skills
- Conflict management
LEADERSHIP & ENTREPRENEURSHIP
- Founder, Campus Commute (Planned Launch: Aug 2026)
Student-run transportation business in development, focused on affordable campus commuting.
Leading strategy, partnership outreach, and operational planning.
- Co-Founder, Amzon-ship LLC (since Jan 2022)
Helped launch and manage a small logistics and shipping business
Contributed to process organization and early growth of the business.
AWARDS & VOLUNTEERING
- Chick-fil-A Remarkable Futures™ Scholarship Recipient
- Best ESOL Student – Class of 2024
- Soccer Metro West Champion (Feb 2024)
- Volunteer – Handson South Florida: Built benches and planted trees at MLK Montessori Academy
Timeline
Front Desk Receptionist
Soho Beach House
03.2025 - Current
Fan Ambassador
Inter Miami CF
03.2025 - Current
FOH General
Chick-fil-A Universal Blvd
03.2023 - 08.2025
Manager
Amzon-Ship LLC
01.2022 - Current
Bachelor of Science - Management, Venture Creation
Nova Southeastern University
High School -
Ocoee High School
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