Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivan Pena

San Ramon,CA

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at The Lot. Proven ability for good service, ensuring satisfaction, efficient food running and good engagement. Experience working during peak hours and multitasking. Committed to maintaining the quality of service and cleanliness standards to the highest and collaborating effectively with team members to improve overall performance.

Overview

4
4
years of professional experience

Work History

Server and Runner

The Lot
11.2022 - Current

In seat dining service, and restaurant server.

  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Line Cook and Cashier

Mixt
06.2021 - 06.2023

Salad chef, preparing ingredients in the back and greeting and serving customers at the front. As well as cashier.

  • Diced, chopped, and shredded fresh vegetables for salads.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Organized salad bar ingredients according to established guidelines.
  • Informed customers about menu items and their availability on the salad bar.
  • Restocked supplies when needed throughout the day.
  • Followed recipes accurately to prepare various types of salads.

Education

High School Diploma -

Dougherty Valley
San Ramon, CA

No Degree - Digital Communications And Media

Diablo Valley College
Pleasant Hill, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Cleanliness standards
  • Safe food handling
  • Food running
  • Team collaboration
  • Performance improvement
  • Table bussing
  • Menu presentation

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Server and Runner

The Lot
11.2022 - Current

Line Cook and Cashier

Mixt
06.2021 - 06.2023

High School Diploma -

Dougherty Valley

No Degree - Digital Communications And Media

Diablo Valley College
Ivan Pena