Summary
Overview
Work History
Education
Timeline
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Ivan Pincay

Sunnyside,New York

Summary

Dedicated and versatile professional with a proven track record in customer service, team leadership, and event support. Skilled at maintaining organization in high-pressure environments, delivering exceptional service, and resolving challenges with professionalism and efficiency. Known for strong communication skills, adaptability, and a commitment to exceeding expectations. Ready to bring hard work, reliability, and enthusiasm to help teams achieve success.

Overview

3
3
years of professional experience

Work History

Banquet Server

Cipriani
Manhattan, NY
10.2024 - Current
  • Maintained dining area cleanliness, and prepared tables for guests.
  • Delivered meals promptly, ensuring proper temperatures, and presentation.
  • Replenished beverages and changed table settings during service, as needed.
  • Supported off-site banquets and catering events with setup, service, and cleanup.
  • Anticipated guest needs, and provided prompt, exceptional customer service.

HEAD CASHIER

Zara
New York, NY
07.2023 - 10.2024
  • Assisted customers with purchases, item location, and reward program sign-ups.
  • Resolved escalated customer concerns professionally and effectively.
  • Trained employees in register use, scanning, and customer service basics.
  • Managed cashier schedules, supervised shifts, and balanced tills.
  • Performed opening and closing duties, balanced tills, reconciled discrepancies, and restocked front-lane merchandise.

field solar consultant

Venture Solar
Queens, NY
04.2023 - 06.2023
  • Increased solar installation sales by providing tailored consultations and educating clients on available products.
  • Traveled throughout assigned territory to leverage leads and visit existing customers.
  • Developed presentations of solar energy product offerings to potential clients.
  • Reviewed customer needs and provided appropriate advice regarding the installation of solar power systems.

researcher

LaGuardia Community College
Queens, NY
07.2021 - 08.2021
  • Researched the significance of drones and reasons for wanting students to learn about them.
  • Analyzed their course and provide feedback on how to improve to keep students engaged.
  • Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
  • Performed research into study topics to increase knowledge and to provide valuable contributions.

Education

BBA - Finance

Queens College
Flushing, NY
06.2026

High school Diploma -

Energy Tech High School
Astoria, NY
06.2021

Timeline

Banquet Server

Cipriani
10.2024 - Current

HEAD CASHIER

Zara
07.2023 - 10.2024

field solar consultant

Venture Solar
04.2023 - 06.2023

researcher

LaGuardia Community College
07.2021 - 08.2021

BBA - Finance

Queens College

High school Diploma -

Energy Tech High School

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Ivan Pincay