Ivan Ramos
Los Angeles,CA
Summary
Driven and detail-oriented professional with experience at Accufleet-LAX, adept in navigating high-pressure environments with a positive attitude and exceptional problem-solving skills. Excelled in customer service and organizational tasks, significantly enhancing operational efficiency and client satisfaction. Skilled in internet research and team collaboration, consistently achieving goals with a goal-oriented mindset.
Overview
3
3
years of professional experience
Work History
Exterior Wash Agent
Accufleet-LAX
03.2023 - Current
Duties:
- driving trucks towing scissor-lifts and transits/vans towing light towers for the company from our workshop to the LAX airfield, then have to navigate within the LAX airfield to take equipment to aircrafts.
- have my own assigned day to operate a scissor-lift in order to work on the exterior surfaces of aircrafts. Contracted with airlines such as Delta, United, American, Alaska, and Cathay-Pacific.
- Operating in teams to work on aircraft exterior from the ground.
- I primarily work graveyard shift from 8pm-4:30am (length of shifts on days with the average workload). I also work a couple of day shifts from 4pm-12:30am, specifically for work on Cathay-Pacific aircrafts.
Floor Attendant/Security
Playland Arcade
01.2021 - 04.2023
Duties:
- Inside: I was tasked with handling a cash register and assisting prize redemptions for whole shifts.
- Outside: My main role was in handling customer issues with machines/games, and maintaining a clean and safe environment.
Education
Bachelor of Arts - Sociology
University of California-Santa Barbara
Santa Barbara, CA06.2021
High School Diploma -
Animo Venice Charter High School
Los Angeles, CA06.2017
Skills
- Positive Attitude
- Internet savvy
- Attention to Detail
- Problem-Solving
- Organizational Skills
- Goal-oriented mindset
Timeline
Exterior Wash Agent
Accufleet-LAX
03.2023 - Current
Floor Attendant/Security
Playland Arcade
01.2021 - 04.2023
Bachelor of Arts - Sociology
University of California-Santa Barbara
High School Diploma -
Animo Venice Charter High School
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