Ivan Ramos
Certified EMT & College Graduate
Los Angeles,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Exterior Wash Agent
Accufleet
03.2023 - 10.2024
- I was responsible for driving trucks that towed scissor-lifts and transits/vans that towed light towers for the company, going from the workshop to the LAX airfield, then would have to navigate within the LAX airfield to take equipment to the aircrafts.
- I had my own assigned day to operate a scissor-lift in order to work on the exterior surfaces of aircrafts. Contracted with airlines such as Delta, United, American, Alaska, and Cathay-Pacific.
- Operating in teams to work on aircraft exterior from the ground.
Floor Attendant/Security
Playland Arcade
01.2021 - 04.2023
- A main role was in managing a cash register and facilitating prize redemptions, ensuring a smooth operation of arcade activities.
- I was also responsible for addressing customer issues with machines/games and also upheld safety and cleanliness standards.
Backserver
The Butcher's Daughter
06.2018 - 09.2019
- Maintained a clean dining environment for guests through efficient table clearing and resetting tasks.
- Supported servers in managing large parties by coordinating food delivery, keeping tables clean, and maintaining drink refills.
Take-Out Attendant
C & O Cucina
05.2017 - 09.2017
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Packaged food for take-out and prepared the orders to be handed to delivery drivers.
Merchandise/Retail Associate
Pacific Park Amusements
06.2016 - 09.2016
- First time utilizing a cash register and having to securely deliver profits to the collection department.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Arts - Sociology
University of California, Santa Barbara
Santa Barbara, CA 05.2001 -
Skills
Problem-solving
Customer service and care
Positive attitude
Clear communication
Sales strategies
Attention to detail
Task prioritization
Teamwork and collaboration
Internet savvy
Conflict resolution
Organizational skills
Certification
EMT Certification earned through UCLA Center for Prehospital Care
Timeline
Exterior Wash Agent
Accufleet
03.2023 - 10.2024
EMT Certification earned through UCLA Center for Prehospital Care
03-2023
Floor Attendant/Security
Playland Arcade
01.2021 - 04.2023
Backserver
The Butcher's Daughter
06.2018 - 09.2019
Take-Out Attendant
C & O Cucina
05.2017 - 09.2017
Merchandise/Retail Associate
Pacific Park Amusements
06.2016 - 09.2016
Bachelor of Arts - Sociology
University of California, Santa Barbara
05.2001 -
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