Ivan Ramos
Boerne,TX
Summary
Adept at project management and fostering customer relations, I leveraged my skills at Firstwave Water Solutions to enhance team efficiency and ensure project completion within strict deadlines. My background includes mastering forklift operation and excelling in team collaboration, significantly contributing to operational success and client satisfaction.
Overview
6
6
years of professional experience
Work History
Team Member
Whataburger
San Antonio, TX
06.2018 - 01.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned how to work all positions including grill, front counter, drive through, etc.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
CNA
Morningside Ministries
Boerne, TX
01.2020 - 12.2021
- Assisted residents with daily living activities, promoting independence and dignity.
- Checked resident vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding residents with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported resident comfort and safety by adjusting bed rails and equipment.
- Communicated with nurses and doctors to ensure the best possible care for residents.
Plumbing Apprentice
Woods Plumbing Enterprises
Dallas, TX
01.2021 - 10.2021
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Safely handled tools and equipment in large-scale projects.
Mover
College Hunks Hauling Junk & Moving
San Antonio, TX
10.2021 - 11.2021
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 250+ lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
Warehouse Worker
Kitchen & Bath/KitchenCrest
San Antonio, TX
11.2021 - 08.2023
- Loaded & unloaded cabinets/material onto & off of box trucks.
- Delivered materials to various locations such as stores, houses, and warehouses with a 26’ box truck.
- Operated pallet jacks and Forklift to receive and transport shipments.
- Pulled multiple orders a day for customers & ensured that each & every order was correct & signed off on.
- Built cabinets from flat boxes & ensured that each one was built & put together correctly.
Field Supervisor
Firstwave Water Solutions
Dallas, TX
08.2023 - 06.2024
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Met with maintenance directors to overlook buildings and build productive relationships.
Education
Smithson Valley High School
New Braunfels, TX06.2019
Skills
- Field Operations
- Schedule Coordination
- Project monitoring
- Project Management
- Customer Relations
- Relationship Building
- Forklift Operation
- Heavy Lifting
- Team skills
Languages
Spanish
Native or Bilingual
Timeline
Field Supervisor
Firstwave Water Solutions
08.2023 - 06.2024
Warehouse Worker
Kitchen & Bath/KitchenCrest
11.2021 - 08.2023
Mover
College Hunks Hauling Junk & Moving
10.2021 - 11.2021
Plumbing Apprentice
Woods Plumbing Enterprises
01.2021 - 10.2021
CNA
Morningside Ministries
01.2020 - 12.2021
Team Member
Whataburger
06.2018 - 01.2019
Smithson Valley High School