Ivan Ramos
Processing Coordinator
El Paso,TX
Summary
Adept at enhancing team efficiency and workflow coordination. Responsibility for managing the intake and processing of immigrant cases through the CBP One app. This includes verifying documentation, ensuring accurate data entry, and coordinating with relevant agencies to ensure compliance with immigration policies. The role plays a key part in facilitating the smooth processing of migrants, from initial intake through to case completion. Experienced background in security and caregiving underscores the reliability and exceptional problem-solving abilities, ensuring meticulous attention to detail and superior communication skills in high-stakes environments.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Processing Coordinator
Marathon TS
El Paso, Texas
10.2024 - Current
- Managed high caseloads efficiently while maintaining attention to detail and accuracy in all aspects of the job.
- Reduced processing time for applications with a thorough review of documentation and adherence to strict deadlines.
- Create and manage processes and procedures to coordinate documentation for legal entry on immigrant applicants.
- Liaised with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.
Caretaker Shift Supervisor
Luke Staffing
El Paso, TX
03.2023 - 10.2024
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Monitored migrant activities to verify safety and wellbeing.
- Observed activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Security Officer Supervisor
SJI And Associates
El Paso, TX
08.2021 - 03.2023
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Answer alarms and investigate disturbances.
- Circulate among visitors, patrons, or employees to preserve order or evict violators from premises, using force when necessary.
- Warn persons of rule infractions or violations, and apprehend or evict violators.
- Call police or fire department in cases of emergency, such as fire or presence of unauthorized persons.
Line Cook
Red Lobster
El Paso, TX
11.2021 - 09.2022
- Prepare a variety of foods, such as meats, vegetables, and desserts, according to customers' orders or supervisors' instructions, following approved procedures.
- Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
- Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
- Prepare a variety of foods such as wash, peel, and cut out various foods to prepare for cooking or serving.
Education
Associate of Arts - Multidisciplinary Studies
El Paso Community College
El Paso, TX 07.2017 - 06.2021
High School Diploma -
Valle Verde Early College High School
El Paso, TX 07.2017 - 06.2021
Skills
Cross-functional support
Workflow Coordination
Communication Skills
Reliability
Team Management
Problem-solving abilities
Certification
Top Secret Security Clearance (eQIP)
Timeline
Processing Coordinator
Marathon TS
10.2024 - Current
Caretaker Shift Supervisor
Luke Staffing
03.2023 - 10.2024
Line Cook
Red Lobster
11.2021 - 09.2022
Security Officer Supervisor
SJI And Associates
08.2021 - 03.2023
Associate of Arts - Multidisciplinary Studies
El Paso Community College
07.2017 - 06.2021
High School Diploma -
Valle Verde Early College High School
07.2017 - 06.2021
Top Secret Security Clearance (eQIP)
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