Ivan Rivera
Www.linkedin.com/in/riveraleon1295
Summary
Dynamic Network Analyst with strong knowledge of windows servers, voice applications and LAN and WAN infrastructure. Efficient at working independently or as part of a supportive team. Extensive knowledge of network underlay/overlay and troubleshooting resources to optimize performance. Offering exemplary planning, project management and excellent communicator when interfacing with other teams, vendors and end-users.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Specialist
Raiz Federal Credit Union
01.2023 - Current
- Enhanced network efficiency by designing and implementing effective infrastructure solutions in Cisco switches and routers.
- Optimized network security by developing and enforcing protocols and policies.
- Collaborated with vendors to develop comprehensive strategies for network upgrades and expansions.
- Conducted comprehensive testing to validate functionality and stability of new VoIP deployments before live implementation.
- Implemented regular backups and disaster recovery plans in Rubrik, safeguarding against data loss from unforeseen events.
- Reduced downtime and improved system reliability by proactively monitoring network performance in PRTG.
- Reduced downtime and increased reliability through proactive maintenance of Ring Central VoIP systems.
- Improved data center efficiency with comprehensive virtualization solutions using VMware technologies.
Technical Analyst II
Del Sol Medical Center
08.2020 - 01.2023
- Technical lead for team of 4 members and POC for networking team to implement organization wide projects such as Network Refresh
- Troubleshoot network issues including IPV4, Windows Servers, Cisco Layer 2 issues
- Configure and deploy cisco equipment including Cisco Switch 4850 and 9300 models
- Configure and deploy Cisco AP
- Experienced in working in IDF and MDF data centers, patching in ethernet and fiber cables
- Created OU groups in active directory to manage user access for file sharing and assigned appropriate access to employees
- Worked on setting up and deploying IP Avigilon cameras.
- Enhanced system performance by identifying and resolving technical issues through analysis and troubleshooting.
- Enhanced system performance by identifying and resolving technical issues through thorough analysis and troubleshooting.
Technical Analyst I
Del Sol Medical Center
04.2019 - 08.2020
- Provided high demand technical support via ticketing system for more than 7 different locations
- Configured mobile devices with iMobile, troubleshoot Cisco VoIP phone system and users in Cisco Call Manager
- Implemented software updates across multiple platforms, maintaining optimal functionality and security standards.
- Developed comprehensive documentation outlining system specifications and procedures, facilitating seamless knowledge transfer among team members.
- Trained new hires on company-specific tools, systems, and best practices to ensure smooth integration into the team.
- Led migration of legacy applications onto modern platforms while minimizing disruption to ongoing operations.
- Performed root cause analysis for recurring incidents to develop long-term resolutions that prevented future occurrences.
Skills
- Network architecture design
- Network Security Management
- Network performance monitoring
- Project management abilities
- Network Troubleshooting
- VoIP Systems Management
- Virtualization Technologies Knowledge
- Local Area Network Skills
- Wide Area Network Skills
- Data Backup
- File system administration
- Incident Response
- Wireless Networking Proficiency
- Server Management
Certification
- University of Texas at El Paso - Bachelors of Business Administration- Management Information Systems, 12/2018
- CCNA - Cisco Certified Network Associate
Timeline
Network Specialist
Raiz Federal Credit Union
01.2023 - Current
Technical Analyst II
Del Sol Medical Center
08.2020 - 01.2023
Technical Analyst I
Del Sol Medical Center
04.2019 - 08.2020
- University of Texas at El Paso - Bachelors of Business Administration- Management Information Systems, 12/2018
- CCNA - Cisco Certified Network Associate
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