IVAN RODRIGUEZ
New York,NY
Summary
Highly skilled Server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
3
3
years of professional experience
Work History
Captain Waitress
The Dutch
New York, NY
04.2022 - Current
- Served high volume of tables at once and simultaneously supervised serving staff.
- Trained new wait staff team members in proper procedures and important standards of establishment.
- Greeted customers, answered questions and recommended specials to increase profits.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Server
Catering
New York, NY
05.2022 - 08.2022
- Set up and tore down all catering services in banquet halls and at customer locations.
- Placed food servings on plates or trays according to orders or instructions.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
Server Captain
American Brass
New York, NY
01.2021 - 04.2022
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Leveraged POS system to receive and take guest orders and process payment.
- Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Server
Crudos Fusion Art
Miami, FL
08.2020 - 12.2020
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Increased product sales by designing new menus and training employees on salesmanship.
Catering Server
Art Catering
Miami, FL
02.2020 - 08.2020
- Stocked service stations with ice, napkins and straws.
- Resolved guest complaints to maintain complete customer satisfaction.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Set up and tore down all catering services in banquet halls and at customer locations.
Education
CreativityDigital Marketing Coursewith Simon Pulgarin -
Digital Marketing
07.2019
Business Associates of Arts -
San Jacinto College
03.2018
High School -
International Cambridge School
Colombia12.2014
Skills
- Buffet Setup and Takedown
- Liquor, Wine and Food Service
- Team Player
- Menu Recommendations
- High Volume Dining
- Menu Knowledge
Languages
English
Full Professional
Spanish
Native/ Bilingual
Hobbies
- Gym
- Play Soccer
- Try New Restaurants
Timeline
Server
Catering
05.2022 - 08.2022
Captain Waitress
The Dutch
04.2022 - Current
Server Captain
American Brass
01.2021 - 04.2022
Server
Crudos Fusion Art
08.2020 - 12.2020
Catering Server
Art Catering
02.2020 - 08.2020
CreativityDigital Marketing Coursewith Simon Pulgarin -
Digital Marketing
Business Associates of Arts -
San Jacinto College
High School -
International Cambridge School
Similar Profiles
Derick FariaDerick Faria
Bartender at The DutchBartender at The Dutch
Donna McMurrayDonna McMurray
Cake Designer/Baker at Dutch Oven/Lalies & The DutchCake Designer/Baker at Dutch Oven/Lalies & The Dutch
Girum MulisaGirum Mulisa
German car Specialist at Dutch limitedGerman car Specialist at Dutch limited
DENIS L. BRONKARDENIS L. BRONKAR
Assistant Store Manager at VilebrequinAssistant Store Manager at Vilebrequin
Hassane SoumahoroHassane Soumahoro
Sales Executive (Account Executive & Account Manager) at TripleliftSales Executive (Account Executive & Account Manager) at Triplelift