Summer Four Tracks Bear

• Supervised banquet staff during events to ensure smooth operations.
• Coordinated with kitchen staff to manage food service during functions.
• Set up and arranged tables, chairs, and decorations for events.

Familiar with POS systems

Proficient with casino cash management techniques

• Communicated with clients to confirm event details and special requests.
• Monitored inventory levels of supplies and equipment for events.
• Managed guest seating arrangements to enhance overall experience.
• Resolved guest inquiries and issues promptly during events.
• Supervised the set-up of buffets, ensuring quality presentation of all dishes.
• Organized banquet staff to ensure efficient service of guests.
• Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
• Responded quickly to any unexpected changes or issues that arose during an event.
• Assisted in setting up banquet tables, chairs, and linens for events.
• Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
• Maintained inventory of banquet equipment such as china, flatware, glassware.
• Collaborated closely with catering managers on upcoming events and their needs.
• Trained new employees on proper sanitation practices, customer service etiquette.
• Inspected banquet areas before each event to ensure they met standards of cleanliness.
• Developed highly effective wait staff and kitchen personnel through continuous mentoring and consistent training sessions.
• Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
• Developed strong relationships with vendors to ensure prompt delivery of supplies.
• Supervised food preparation, delivery, and quality to ensure satisfaction.
• Followed safety procedures when handling hazardous materials such as cleaning chemicals.
• Coordinated with food and beverage team on menu selections and serving times.
• Verified accuracy of billing invoices prior to finalizing charges with customers.
• Analyzed past performance data in order to identify potential improvement opportunities.
• Ensured all banquet staff adhered to uniform and grooming standards.
• Maintained cleanliness and organization of banquet spaces before, during, and after events.
• Developed and maintained positive relationships with vendors and suppliers for event needs.
• Oversaw inventory management, including equipment and linens, to meet event specifications.
• Handled client inquiries and resolved issues promptly to maintain high levels of satisfaction.
• Monitored event timelines, adjusting service as needed to align with schedule changes.
• Implemented strategies to enhance service efficiency and guest experience during banquet events.
• Conducted pre-event briefings with staff to communicate event details and client expectations.
• Conducted post-event evaluations to identify areas for improvement and implement corrective actions.
• Assisted in menu planning and presentation to ensure alignment with event themes and client preferences.
• Upheld exceptional food, beverage and service standards to surpass customer expectations.
• Removed trays and stacked dishes for return to kitchen after finished meals.
• Stocked service stations with ice, napkins and straws.
• Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
• Participated in ongoing training to enhance job skills and knowledge.
• Asked customers about meals to assess satisfaction and collect vital feedback.
• Totaled checks and used cash register to accept payment for services.
• Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
• Used clear communication to relay food and drink orders to kitchen staff.
• Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
• Inspected completed meals against individual orders to verify accuracy.
• Shared thorough knowledge of menu items and cooking methods with customers.
• Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
• Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.

• Served food and beverages to guests during events and banquets.
• Set up and arranged dining areas for special occasions and gatherings.
• Assisted in maintaining cleanliness of dining spaces and service areas.
• Collaborated with kitchen staff to ensure timely food delivery.
• Followed safety and sanitation guidelines throughout service operations.
• Engaged with guests to enhance their dining experience at events.
• Prepared tables with appropriate utensils, glassware, and linens for service.
• Responded promptly to guest inquiries and requests during events.
• Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
• Greeted guests upon arrival and provided assistance throughout the event.
• Provided prompt, friendly service to all guests during banquets or catered events.
• Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
• Provided exceptional service to high volume of daily customers.
• Set up stations for serving meals according to established guidelines.
• Maintained cleanliness of work area throughout shift including tables, chairs and floors.
• Replenished buffet lines with fresh foods as needed.
• Cleared away used plates and utensils following end of meal service.
• Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
• Served beverages and appetizers to guests in an efficient manner.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
• Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
• Carried trays of food items from kitchen to dining areas.
• Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
• Changed table settings between courses as necessary.
• Assisted with closing duties such as restocking supplies, wiping down surfaces.
• Followed proper sanitation guidelines when handling food items.
• Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
• Answered questions regarding menu items and assisted guests in making selections.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Educated guests on meals during by answering questions and bringing special orders.
• Communicated with chefs regarding any special requests from guests.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Ensured that all dishes were served at the correct temperature.
• Organized payment transactions accurately while providing excellent customer service.
• Presented meal options to help patrons select food and beverages.
• Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
• Responded promptly and courteously to guest inquiries and complaints.
• Stocked server areas with supplies before, during and after shifts.
• Prepared for busy periods by restocking stations and maintaining clean work areas.
• Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
• Stocked service stations with ice, napkins and straws.
• Upheld exceptional food, beverage and service standards to surpass customer expectations.
• Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
• Participated in ongoing training to enhance job skills and knowledge.
• Used clear communication to relay food and drink orders to kitchen staff.
• Inspected completed meals against individual orders to verify accuracy.
• Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
• Served food and beverages to customers.
• Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
• Portioned, plated and garnished menu items to meet company standards.