Jason Stone
Amarillo
Summary
Dedicated Banquet Captain with proven expertise in team coordination, customer service, and event management. Committed to optimizing service delivery and enhancing guest experiences.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Banquet Captain
Embassy Suites
Amarillo
01.2023 - Current
- Supervised banquet staff to ensure smooth event operations.
- Coordinated with kitchen and service teams for timely meal deliveries.
- Set up and arranged banquet spaces according to event specifications.
- Monitored inventory levels of supplies and equipment for events.
- Trained new staff on service standards and event protocols.
- Assisted guests with inquiries and special requests during events.
- Implemented safety and sanitation practices in banquet areas.
- Collaborated with event planners to customize service offerings for clients.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Organized banquet staff to ensure efficient service of guests.
House Cleaner
Robin's Cleaning Service
Amarillo
02.2014 - Current
- Cleaned residential properties using eco-friendly cleaning products and tools.
- Organized cleaning schedules to ensure timely service for clients.
- Managed inventory of cleaning supplies and equipment for optimal performance.
- Performed deep cleaning tasks in kitchens, bathrooms, and living areas.
- Developed positive relationships with clients through reliable service and attention to detail.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Restaurant Supervisor
Embassy Suites
Amarillo
03.2020 - 01.2023
- Supervised daily restaurant operations to ensure smooth service delivery.
- Trained and mentored staff on customer service standards and protocols.
- Coordinated staff schedules to meet peak demand periods efficiently.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Implemented sanitation and safety procedures in compliance with health regulations.
- Managed inventory levels and ordered supplies to maintain optimal stock.
Personal Shopper
United Supermarkets
Amarillo
02.2017 - 01.2018
- Curated personalized shopping lists based on client preferences and needs.
- Managed client appointments to ensure timely and efficient service delivery.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Completed pickup and shopping orders for customers within local area.
Manager
Chicken Express
Amarillo
12.2013 - 12.2016
- Managed daily operations to ensure efficient service delivery and team performance.
- Trained staff on food safety standards and customer service best practices.
- Monitored compliance with health regulations to maintain a safe dining environment.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Monitored staff performance and addressed issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
High School Diploma -
Bushland Hih School
Bushland, TX05-2018
Skills
- Supervision
- Event coordination
- Staff training
- Inventory management
- Safety compliance
- Customer relationship management
- Service delivery optimization
- Problem solving
- Attention to detail
- Team building
- Effective communication
- Event planning
- Time management
- Conflict resolution
- Team management
- Portion control
- Dietary restriction compliance
- Exceptional leadership
- Table setting expertise
Certification
Food Handlers
Accomplishments
Employee Of The Month
References
References available upon request.
Timeline
Banquet Captain
Embassy Suites
01.2023 - Current
Restaurant Supervisor
Embassy Suites
03.2020 - 01.2023
Personal Shopper
United Supermarkets
02.2017 - 01.2018
House Cleaner
Robin's Cleaning Service
02.2014 - Current
Manager
Chicken Express
12.2013 - 12.2016
High School Diploma -
Bushland Hih School