Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ivan Rodriguez

Fort Worth

Summary

Dynamic professional with a proven track record at DoorDash, enhancing customer satisfaction through effective issue resolution and exceptional service. Skilled in team collaboration and new hire training, I excel in fast-paced environments, demonstrating adaptability and strong decision-making abilities. Committed to improving operational efficiency and fostering a positive customer experience.

Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.

Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.

Overview

3
3
years of professional experience

Work History

Dashmart Associate

DoorDash
04.2025 - Current
  • Assisted in analyzing customer feedback to enhance service quality.
  • Coordinated daily operations to ensure seamless workflow and efficiency.
  • Supported team in implementing new procedures for improved accuracy.
  • Developed training materials to onboard new staff effectively.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Walmart Stocker

Walmart
03.2023 - 11.2023
  • Organized stock shelves to ensure efficient product placement and accessibility.
  • Assisted in inventory management, monitoring stock levels for timely replenishment.
  • Implemented safety protocols while handling products to maintain workplace safety.
  • Collaborated with team members to streamline stocking processes and improve efficiency.
  • Maintained cleanliness of storage areas to promote a safe and organized environment.
  • Supported customer service by restocking popular items promptly during peak hours.
  • Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments.

Education

High School Diploma -

Success High School
Fort Worth, TX

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Leadership qualities
  • Customer interaction
  • Customer engagement
  • Decision-making
  • Oral communication
  • New hire training
  • Product knowledge
  • Issue resolution
  • Team collaboration
  • Adaptability and flexibility

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dashmart Associate

DoorDash
04.2025 - Current

Walmart Stocker

Walmart
03.2023 - 11.2023

High School Diploma -

Success High School