Ivan Sansores
448 S. 10th St., Grover Beach,CA
Summary
Dynamic merchandiser with a proven track record at Keurig Dr Pepper, Inc., enhancing product visibility and driving sales through strategic visual merchandising and effective vendor relations. Known for reliability and a friendly demeanor, I excel in optimizing inventory management and creating engaging promotional displays that elevate customer experiences.
Overview
2024
2024
years of professional experience
Work History
Merchandiser
Keurig Dr Pepper, Inc.
Santa Maria, CA
2018 - 03.2023
- Evaluated inventory levels to enhance product placement and guarantee stock availability.
- Partnered with sales team to implement promotional displays that drive customer engagement.
- Analyzed product performance metrics to optimize merchandising strategies.
- Designed and implemented detailed planograms to enhance store layout efficiency.
- Facilitated training sessions for new team members on merchandising best practices and adherence to company policies.
- Facilitated collaboration with suppliers to guarantee timely merchandise delivery and maintain optimal stock levels.
- Executed comprehensive audits of shelf space utilization to enhance brand visibility.
- Established feedback loops with store management to enhance merchandising techniques.
- Executed removal of damaged, out-of-code, not-in-set, and discontinued items from displays to enhance product presentation.
- Conducted thorough inspections of merchandise to ensure quality standards were met.
- Oversaw inventory management through consistent monitoring, ordering, and stock replenishment processes.
- Resolved customer inquiries related to store merchandise and pricing information.
- Oversaw inventory management and ensured optimal stock levels in product displays on sales floor.
- Enhanced overall store appearance by executing routine maintenance tasks, including shelf cleaning, signage updates, and damage reporting for fixtures requiring repair or replacement.
- Ensured accurate placement of products at designated locations in optimal quantities.
- Executed efficient store resets to enhance visual merchandising for special promotions and seasonal updates.
- Elevated customer satisfaction through expert product knowledge and tailored item recommendations.
- Facilitated customer assistance in locating desired items and recommending suitable alternatives.
- Facilitated training for new team members in merchandising best practices to enhance store cohesion.
- Enhanced sales performance through strategic merchandising initiatives and visually compelling displays.
- Optimized floor space utilization by strategically rearranging fixtures to align with evolving business needs and customer traffic patterns.
- Ensured safety and welcoming atmosphere by strictly adhering to store policies and addressing potential hazards.
- Minimized out-of-stock occurrences by executing regular inventory audits and addressing discrepancies with management.
- Partnered with store management to strategize promotional plans and implement timely merchandise resets.
- Optimized merchandise presentation by implementing planograms and ensuring compliance with company guidelines.
- Spearheaded design of eye-catching window displays to enhance brand visibility and showcase new products.
- Optimized customer shopping experience by strategically arranging products for maximum accessibility.
- Designed and implemented customized store layouts to optimize foot traffic and product visibility.
- Enhanced visual merchandising strategies to create engaging product displays.
- Executed sustainability practices in merchandise handling to enhance environmental responsibility.
- Enhanced product visibility by strategically organizing merchandise on showroom floors.
- Implemented precise demand forecasting strategies to achieve substantial overstock reduction.
- Optimized restocking procedures to enhance efficiency from shipment arrival to floor display.
- Drove sales growth by collaborating with marketing team to design impactful promotional displays.
Merchandise Stalker Night Crew
Vons Grocery Store
Grover Beach, CA
2004 - 2018
- Facilitated stocking of shelves and organization of products to optimize store presentation.
- Oversaw cleanliness of work areas and enforced compliance with safety standards.
- Facilitated collaboration among team members to optimize inventory management during night shifts.
- Managed equipment operation for efficient unloading of deliveries and timely restocking of merchandise.
- Oversaw product expiration date monitoring and ensured timely removal of outdated items from shelves.
- Delivered exceptional customer service by resolving inquiries and supporting shoppers effectively.
- Optimized workflows to enhance night crew operations and minimize downtime.
- Facilitated training for new team members on safety protocols and operational procedures.
- Minimized inventory discrepancies through precise counting and systematic organization of stock during restocking processes.
- Streamlined unloading processes for delivery trucks, ensuring timely restocking of merchandise on sales floor.
- Fostered positive workplace culture by cultivating respectful interactions with colleagues and supervisors.
- Enhanced store performance through dedicated work ethic and meticulous attention to detail.
- Monitored and updated knowledge of store policies, procedures, and promotions to enhance customer assistance.
- Facilitated achievement of sales targets through strategic product placement and availability management.
- Achieved timely completion of nightly tasks to ensure store readiness for daily operations.
- Executed proactive problem-solving strategies to resolve challenges encountered during overnight shifts.
- Optimized restocking procedures by collaborating with day crew members to assess inventory requirements.
- Oversaw timely execution of nightly tasks through strategic time management and prioritization of responsibilities.
- Enhanced customer satisfaction through effective shelf stocking and upkeep of a pristine store environment.
- Facilitated team productivity through effective communication and collaboration on assigned tasks.
- Enhanced store appearance through systematic cleaning, organization, and merchandising initiatives.
- Contributed significantly to company objectives by upholding exceptional quality and performance standards during overnight shifts.
- Exhibited adaptability by adjusting to schedule and workload changes during peak seasons and unforeseen events.
- Partnered with management to implement innovative strategies enhancing night crew performance and efficiency.
- Demonstrated strong organizational skills by overseeing inventory records and ensuring accurate stock level tracking.
- Oversaw stockroom organization and maintenance to ensure a safe and efficient workspace.
- Operated dollies and pallet jacks to efficiently unload and organize merchandise from delivery trucks.
- Executed thorough cleaning by sweeping, dusting, and mopping floors to uphold sanitation standards.
- Ensured adherence to safety protocols during merchandise transportation to minimize item damage.
- Conducted inventory inspections to identify shortages and ensure optimal stock levels.
- Addressed customer inquiries and complaints related to stock and merchandise to enhance resolution efficiency.
- Executed cash card and check transactions to facilitate customer purchases.
- Facilitated friendly conversations with customers to identify and address individual needs.
- Analyzed customer needs and preferences to recommend tailored product solutions.
- Oversaw efficient cash register operations to enhance customer service.
- Cultivated an inviting atmosphere for customers through meticulous store organization and cleanliness.
- Cultivated strong relationships with customers to enhance business reputation.
- Facilitated customer assistance by prioritizing service over routine store tasks.
- Drove efforts to achieve and surpass special targets for credit card applications, donations, and product promotions.
- Facilitated product demonstrations to showcase features and effectively address objections.
- Oversaw wrapping, boxing, and weighing of bakery department products.
Sales Associate
Ralph’s Grocery Store
Pismo Beach, CA
2001 - 2003
- Facilitated customer inquiries and product selection processes to optimize shopping experience.
- Oversaw maintenance of a clean and organized sales floor to enhance safety and accessibility.
- Executed point-of-sale system operations to ensure accurate and efficient transaction processing.
- Facilitated collaboration among team members to drive daily sales targets and enhance customer service quality.
- Managed shelf stocking and inventory replenishment to ensure optimal product availability.
- Delivered comprehensive product knowledge to customers, enhancing informed purchasing decisions.
- Addressed and resolved customer complaints, enhancing satisfaction ratings.
- Facilitated training sessions for new associates on store policies and procedures to ensure seamless team integration.
- Optimized rack and shelf organization to enhance store aesthetics and attract customer interest.
- Executed cash transaction processes with precision, ensuring compliance with company cash handling policies.
- Cultivated strong customer relationships to drive repeat business.
- Oversaw returns, exchanges, and refunds to ensure compliance with store policy.
- Exhibited composure and effectively resolved issues in high-pressure environments.
- Organized merchandise preparation for sales floor through effective pricing and tagging.
- Assisted customers in product location and verified merchandise availability across multiple store systems.
- Addressed customer inquiries regarding sizing of accessories and care for merchandise.
- Cultivated positive first impressions to enhance customer engagement and satisfaction.
- Managed stock rotation and shelf replenishment to ensure optimal product availability.
- Cultivated strong relationships with customers to enhance loyalty and satisfaction.
- Enhanced customer satisfaction by delivering exceptional service and promptly addressing concerns.
- Addressed customer challenges through strategic product and service recommendations.
- Executed accurate processing of POS transactions, ensuring timely return of coin currency, payment cards, and receipts to customers.
- Facilitated collaboration among team members to enhance overall store performance through sharing best practices and providing necessary support.
- Cultivated strong customer relationships to drive sales revenue growth.
- Informed clients about current promotional offerings and products through persuasive selling techniques.
- Evaluated customer needs and implemented suggestive selling techniques to enhance sales performance.
- Cultivated strong customer relationships through proactive engagement and rapport-building strategies.
- Facilitated training sessions for new staff on company policies, product information, and sales techniques.
- Streamlined customer service processes to minimize wait times during peak hours.
- Surpassed monthly sales targets through strategic implementation of effective sales techniques.
- Cultivated new client relationships through proactive engagement with potential customers and effective communication of product benefits.
- Cultivated a positive work environment to enhance team productivity and collaboration.
- Facilitated conflict resolution with dissatisfied customers to enhance service quality.
- Oversaw inventory record maintenance to ensure optimal stock levels.
- Led visual merchandising initiatives by designing compelling displays that effectively showcased products and attracted shoppers.
- Engaged in team meetings and training sessions to enhance professional development within retail sector.
- Delivered personalized shopping experiences by recalling customer preferences and providing tailored recommendations.
- Executed in-store promotions and events to enhance customer engagement and boost sales opportunities.
- Facilitated collaboration among team members to drive achievement of monthly sales targets.
- Enhanced shopping experience by ensuring store organization and a welcoming atmosphere.
- Facilitated team meetings to enhance sales techniques and product feature knowledge.
- Cultivated customer loyalty through personalized shopping experiences and attentive service.
- Cultivated customer engagement through social media platforms to enhance store visibility.
- Facilitated product demonstrations to showcase features and benefits that drive purchase decisions.
- Optimized checkout process to enhance efficiency and minimize customer wait times.
- Leveraged CRM tools to monitor customer interactions and sales, enhancing follow-up communication effectiveness.
- Cultivated a collaborative work environment by sharing best practices and sales strategies with new hires.
- Drove store revenue growth by consistently surpassing personal sales targets through strategic customer engagement and in-depth product knowledge.
- Analyzed sales trends to refine sales strategies and align with evolving customer demands.
- Executed sales promotions and events to enhance store traffic and boost sales volume.
- Addressed customer complaints with patience and empathy, fostering trust and loyalty.
- Oversaw inventory management tasks, including stock replenishment and cycle counts, to ensure optimal product availability.
- Cultivated extensive product knowledge to enhance upselling and cross-selling strategies.
- Facilitated training sessions for new staff on sales techniques and store procedures to enhance customer service consistency.
- Executed customer feedback integration from surveys to enhance shopping experience.
- Partnered with management team to formulate sales strategies and objectives that align with company goals.
- Executed visual merchandising strategies to design compelling displays that enhanced customer engagement.
- Oversaw inventory management to guarantee product availability and enhance sales performance.
- Implemented clienteling strategies to cultivate strong relationships with key customers.
- Oversaw efficient cash register operations to enhance customer service.
- Organized and labeled merchandise, ensuring clear identification and arrangement by size and color.
- Facilitated friendly conversations with customers to identify and understand individual needs.
- Analyzed customer needs and preferences to recommend tailored product solutions.
- Executed product shelving and merchandising strategies to create visually appealing displays.
- Cultivated customer loyalty and retention through exceptional shopping experiences.
- Cultivated an inviting atmosphere for customers through meticulous store organization and cleanliness.
- Delivered exceptional service and curated enjoyable shopping experiences for retail customers.
- Assumed additional shifts during holidays and peak periods to address staffing shortages.
- Provided dynamic and engaging responses to customers in-store and via telephone.
- Monitored and ensured compliance with store sales payment policies and security standards.
- Utilized in-store inventory system to efficiently locate products and fulfill special customer orders.
- Facilitated customer assistance by prioritizing service over routine store tasks.
- Cultivated strong relationships with customers to enhance business reputation.
- Suggested complementary purchases to customers, enhancing revenue streams.
- Oversaw customer interactions to identify potential security threats and escalated concerns to management.
- Drove efforts to achieve and surpass special targets for credit card applications, donations, and product promotions.
- Facilitated product demonstrations to showcase features and effectively address objections.
- Oversaw wrapping, boxing, and weighing of bakery department products.
- Executed cash card and check transactions to facilitate customer purchases.
Education
High School Diploma -
Arroyo Grande High School
Arroyo Grande CaliforniaSkills
Reliable and punctual
Friendly and outgoing
Stock rotation
Pricing and shelf labeling
Maintaining stock levels
Stock replenishment
Active listener
Merchandise planning
Visual merchandising
Store maintenance
Pricing and signage updates
Sales techniques
Vendor relations
Product inventory counts
Markdown procedures
Space planning
Window displays
Pricing strategy
Promotional planning
Supplier audits
Expert in adobe photoshop
POS systems
Creative with adobe InDesign
In-store support
Affiliations
- American Institute of Certified Public Accountants
- APICS – Association for Supply Chain Management
- Rotary International
Languages
Spanish
Native or Bilingual
Timeline
Merchandiser
Keurig Dr Pepper, Inc.
2018 - 03.2023
Merchandise Stalker Night Crew
Vons Grocery Store
2004 - 2018
Sales Associate
Ralph’s Grocery Store
2001 - 2003
High School Diploma -
Arroyo Grande High School