Summary
Overview
Work History
Education
Skills
Itexperience
Activities
Affiliations
Timeline
Generic

Ivan Soria

Indio,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. History of maintaining equipment, updating software, and handling network security with an organized and systematic focus. Strong multitasker with excellent communication and planning abilities.

Overview

16
16
years of professional experience

Work History

System Associate

Hp Inc
Indio
01.2022 - Current
  • Provided training sessions on various topics related to IT operations such as usage of common applications, best practices.
  • Monitored system performance metrics to identify potential problems or areas of improvement.
  • Monitored system performance for capacity planning and server optimization purposes.
  • Identified network performance problems using diagnostic tools and implemented solutions.
  • Provided guidance and mentorship to junior team members when needed.
  • Collaborated with other departments in developing new processes for managing IT resources more efficiently.
  • Configured, monitored and maintained computer systems and networks.
  • Provided technical support to end users in troubleshooting hardware and software related issues.

Systems Tech II

Konica Minolta
Riverside
06.2014 - 02.2022
  • System Technology support, Data Entry, Copier troubleshooting, Management Support
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Troubleshot, tested, and diagnosed software and hardware issues on computers used by teens during events.
  • Helped participants enjoy activities while ensuring adherence to protocol.

Office Assistant

Tyson Foods
Lexington , NE
01.2012 - 02.2013
  • Human Resources, Management Support, ASP Management System, HRS Management System, Data Entry, Costumer Service Support, HR Clerk
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Assisted in the development and implementation of office policies and procedures.

QA and Systems Associate

Wal-Mart Distribution Center
01.2010 - 01.2012
  • Costumer service, GLS Trouble Shooting, Systems Maintenance, Reports Clerk, Quality Assurance, Billing Clerk

Lexington Public School
01.2008 - 01.2010
  • Costumer Service Support, Updates, Upgrade Hardware, Trouble shooting

NCN Programmer

Orthman Manufacturing Inc.
Lexington, Nebraska
  • CNC Programing Editing, Part Formation to Perfection, Machine Operator

IT and Network Administration

Ivan’s Computer Repair
Lexington, Nebraska
  • IT and Network Administration, Virus Removal, Costumer Service, Hardware Installation, Software Installation, Support Management

Lawn Care Provider

The Feed Store
Cozad, Nebraska
  • Certified lawn care provider, Interacted with customers with valuable demeanor, Provided the best for the costumer

Education

Networking and Programming Specialization

Central Community College of Grand Island
12.2012

Skills

  • Operating systems
  • Network Administration
  • Configuration Management
  • Application support
  • Hardware Installation
  • IT Management
  • Software Installation
  • Software Maintenance
  • Computer Repairs
  • Customer Service

Itexperience

  • Konica Minolta, Systems Tech II, 06/01/15, present, System Technology support, Data Entry, Copier troubleshooting, Management Support
  • Orthman Manufacturing Inc., NCN Programmer, 09/01/13, CNC Programing Editing, Part Formation to Perfection, Machine Operator
  • Tyson Foods, Human Resources, 01/01/12, present, Management Support, ASP Management System, HRS Management System, Data Entry, Costumer Service Support, HR Clerk
  • Ivan’s Computer Repair, Business Administration, 01/01/09, present, Systems Technology Trouble Shooting, Costumer Service Support, Virus Removal, Hard Ware Replacements
  • Wal-Mart Distribution Center, QA and Systems Associate, 01/01/10, 12/01/12, Costumer service, GLS Trouble Shooting, Systems Maintenance, Reports Clerk, Quality Assurance, Billing Clerk
  • Lexington Public School, Costumer Service Support, 01/01/08, 12/01/10, Updates, Upgrade Hardware, Trouble shooting

Activities

  • IT and Network Administration, Ivan’s Computer Repair, Lexington, Nebraska, 01/01/09, 12/01/13, Virus Removal, Costumer Service, Hardware Installation, Software Installation, Support Management
  • Lawn Care Provider, The Feed Store, Cozad, Nebraska, 06/01/06, 08/01/08, Certified lawn care provider, Interacted with customers with valuable demeanor, Provided the best for the costumer
  • Construction Worker, Dave’s Construction, Callaway, Nebraska, 06/01/05, Roofing

Affiliations

Church choir director. Well diverse with different types of ideas to accommodate everyone's needs.

Timeline

System Associate

Hp Inc
01.2022 - Current

Systems Tech II

Konica Minolta
06.2014 - 02.2022

Office Assistant

Tyson Foods
01.2012 - 02.2013

QA and Systems Associate

Wal-Mart Distribution Center
01.2010 - 01.2012

Lexington Public School
01.2008 - 01.2010

NCN Programmer

Orthman Manufacturing Inc.

IT and Network Administration

Ivan’s Computer Repair

Lawn Care Provider

The Feed Store

Networking and Programming Specialization

Central Community College of Grand Island

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