Ivan Sosa Sandoval

Make schedules for other employees

Keep track of inventory

Corporation meetings

Changing price tags and items on the sales floor

• Boosted customer satisfaction by providing exceptional service and product knowledge.
• Maximized sales revenue through personalized recommendations and upselling techniques.
• Developed strong relationships with clients, leading to repeat business and increased referrals.
• Streamlined store processes for improved efficiency and smoother day-to-day operations.
• Collaborated with team members to achieve monthly sales targets consistently.
• Conducted regular product demonstrations, increasing interest in featured items.
• Assisted in visual merchandising efforts, creating appealing displays that attracted customers and boosted sales.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Collected payments and provided accurate change.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Helped customers find specific products, answered questions and offered product advice.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures and customer services.
• Processed sales transactions to prevent long customer wait times.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Learned roles of other departments to provide coverage and keep store operational.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Helped with purchases and signed customers up for rewards program.
• Discounted purchases by scanning and redeeming coupons.
• Verified customer age requirement for alcohol or tobacco purchases.
• Processed refunds for worn, damaged and broken merchandise.
• Used suggestive selling techniques to promote add-on sales.
• Tracked company inventories, moved excess stock and arranged products to improve sales.