Ivan Torres
Dick’s Sporting Goods
Chula Vista
1
Language
4
years of professional experience
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Collaborative thinker, promoting empowering work culture.
Work History
Omni Fulfillment Lead
2 Years 2 Months- Trained new hires on company policies and procedures, enhancing onboarding experience.
- Oversaw online sales and ensured metrics were up to company standards.
- Demonstrated professionalism by maintaining a calm demeanor during challenging situations and professionally managed issues.
- Managed team focused on fulfilling online orders efficiently and meeting customer expectations.
- Assisted management in opening procedures handling the store safe and ensuring the money count is correct and accurate.
Sales Associate
2 Years- Built relationships with customers to encourage repeat business.
- Processed returns, exchanges, and refunds efficiently according to store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Supported sales operations by replenishing merchandise and maintaining a tidy sales floor.
Education
High School Diploma
Skills
Operations management
Cross-functional teamwork
Stockroom organization
Dependable team member
Problem-solving mindset
Operations oversight
Reliable
Inventory management
Languages
Spanish
Limited
Timeline
Omni Fulfillment Lead
Dick’s Sporting Goods
06.2024 - CurrentRead More
Sales Associate
Dicks Sporing Goods
06.2022 - 06.2024Read More
Eastlake High School
High School Diploma
Read More