Ivan Trejos
Director
Katy,TX
Summary
Accomplished leader with extensive experience in operations management, business operations, and business analytics, particularly in the manufacturing industry. Proven track record in Lean Manufacturing techniques, quality control, cost reduction, and customer satisfaction.
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
29
29
years of professional experience
Work History
DIRECTOR, PRODUCTION WORKFLOW & IMPLEMENTATION
Exela Technologies
02.2021 - Current
- PRODUCTION WORKFLOW AND SPECIAL PROJECTS, US OPERATIONS, Lead a multi-site team responsible for data processing legacy applications and order tracking
- Developed process and oversaw project for automation of legacy applications and migrating applications to a new platform.
- Led several successful high-visibility implementations of governmental/healthcare-related entities with requirements such as FISMA and Hi-Trust.
- Worked closely with organizational leadership to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
DIRECTOR, PRODUCTION CONTROL & PLANNING
Exela Technologies
02.2018 - 01.2021
- Led a multi-site team responsible for prioritizing order fulfillment of transactional mail, resulting in improved delivery service and customer satisfaction
- Implemented business and operations dashboards, improving visibility and transparency across seven business units
- Developed and reported production key performance indicators, resulting in a 15% increase in productivity
- Identified and collaborated on initiatives to improve postage management and reconciliation, reducing daily deposits by 20% ($1M+).
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored and coordinated workflows to optimize resources.
VP OF OPERATIONS
TX, Exela Technologies
01.2010 - 02.2018
- Managed and increased annual revenue from $6M to $18M
- Increased EBITDA from 10% to 30% while providing superior customer service and satisfaction
- Implemented Lean processes and continuous business process improvements, leading a team of five managers and thirty-five associates
- Improved service levels to the highest in company history, focusing on daily operational performance
- Oversaw reduction of material costs of $1M+ per year
- Created and managed a cost-saving program using Lean principles, achieving annual savings of over $600K
- Managed the successful closure and move of the Houston work to the Austin site within 180 days.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Interacted well with customers to build connections and nurture relationships.
OPERATIONS MANAGER
Exela Technologies
06.2000 - 01.2010
- Adopted new technologies and workflows to increase productivity and cost savings
- Implemented waste reduction measures, resulting in annual savings of $300K
- Implemented Six Sigma and lean manufacturing processes leading to a 10% drop in labor costs and a 20% rise in quality
- Optimized manufacturing functions such as print, insert, and fulfillment, improving accuracy and delivery.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
PRODUCTION MANAGER
TX, Exela Technologies
01.1994 - 06.2000
- Developed and executed production schedules based on business demands in high-volume print and mail manufacturing operation
- Maximized effectiveness of production team, equipment, and materials to meet planned schedules
- Led, developed, and evaluated production staff of 25 members
- Ensured safe work environment through the implementation of safety awareness programs and compliance
- Successfully managed and improved on-time service levels by 11%.
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
Education
MBA - Project Management and Supply Chain Management
University of Houston – Downtown
2023
Bachelor of Science - Interdisciplinary Studies
University of Houston – Downtown
2019
Associate of Applied Science - Computer Technology
Houston Community College
05.1994
Skills
- Leadership
- P&L Management
- Lean Manufacturing Techniques
- Quality Control & Process Improvement
- Cost Reduction
- Customer Satisfaction
- Employee Relations
- Project Management
- Compliance Management
- Inventory Management
- Business Strategy
- Supply Chain Management
- Hiring and Retention
- Multi-Unit Operations Management
- Strategy Implementation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Wanderer, there is no path, the path is made by walking.
Antonio Machado
Timeline
DIRECTOR, PRODUCTION WORKFLOW & IMPLEMENTATION
Exela Technologies
02.2021 - Current
DIRECTOR, PRODUCTION CONTROL & PLANNING
Exela Technologies
02.2018 - 01.2021
VP OF OPERATIONS
TX, Exela Technologies
01.2010 - 02.2018
OPERATIONS MANAGER
Exela Technologies
06.2000 - 01.2010
PRODUCTION MANAGER
TX, Exela Technologies
01.1994 - 06.2000
MBA - Project Management and Supply Chain Management
University of Houston – Downtown
Bachelor of Science - Interdisciplinary Studies
University of Houston – Downtown
Associate of Applied Science - Computer Technology
Houston Community College
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