Ivan Valencia
Abilene,Texas
Summary
Business Development Manager at NEXA Mortgage with strong communication and organizational skills. Demonstrated success in strengthening realtor partnerships and improving customer satisfaction. Expertise in CRM management and collaboration in high-pressure settings, consistently delivering measurable results.
Overview
17
17
years of professional experience
Work History
Business Development Manager
NEXA Mortgage
, Remote Work
10.2023 - Current
- Conduct multiple daily appointments with interested realtors via Zoom and/or cell phone.
- Serve as the primary point of contact for realtors.
- Ensure exceptional customer service throughout every transaction.
- Participate in company-sponsored educational events and host Business Development happy hours locally.
- Monitor referral files daily to ensure timely progress.
- Maintain the corporate-sponsored Customer Relationship Management (CRM) system.
- Engage in research and collaboration with internal and external partners.
Recruiter
Relode.com
, Remote
02.2020 - Current
- I assisted many individuals for many types of jobs in fields such as The Medical Field, IT, Administration, Sales, and many other career fields as an independent Contractor.
Recruiter
Oxford Global Resources
Chandler, Az
11.2021 - 12.2022
- I was providing Consulting Services, with many clients, and Project-Solutions.
- We worked with consultants, to be able to support for Hardware, Software, and Life-Sciences.
- Advocate, for unique talents and provided new projects across the globe, for IT, Regulatory & Compliance, Scientific, and Engineering talent and services.
Measure-Tech
The Home Depot
Abilene, Tx
08.2014 - 02.2014
- Worked independently in a traveling field role in support of the Management Services Center.
- Learned to manage customer expectations and improve customer relationship through excellent communication and assessing their needs.
- Review and edited drawings using CAD software to ensure correct measurement.
Security Guard
Control Security
Phoenix, Az
01.2010 - 12.2010
- Secured the premises of a strip mall, patrolling the area carefully and reporting a daily log of activities on the property.
- Entered vacant commercial businesses to ensure safety and security.
Night Stocker
Lowes Home Improvement
Abilene, Tx
08.2008 - 12.2008
- Managed multiple departments to ensure product availability and customer satisfaction.
- Adhered to and promoted safety standards across multiple departments, ensuring employee and customer safety.
- Operated heavy machinery efficiently and safely, supporting the night stocking team.
Education
Bachelor Of Business Administration - Management
Hardin Simmons University
Abilene, Tx12.2018
Skills
- Communication proficiency
- Motivated self-starter
- Organizational abilities
- Strong discipline
Timeline
Business Development Manager
NEXA Mortgage
10.2023 - Current
Recruiter
Oxford Global Resources
11.2021 - 12.2022
Recruiter
Relode.com
02.2020 - Current
Measure-Tech
The Home Depot
08.2014 - 02.2014
Security Guard
Control Security
01.2010 - 12.2010
Night Stocker
Lowes Home Improvement
08.2008 - 12.2008
Bachelor Of Business Administration - Management
Hardin Simmons University
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