Ivan Villanueva
Los Angeles,California
Summary
Reliable Shift Leader experienced in quality control, ensuring customer satisfaction through training employees properly and adhering to company policy. Consummate professional who motivates employees and leads by example. Consistently delivers strong sales and service results through 2 years of experience in the restaurant industry.
Overview
5
5
years of professional experience
Work History
Crew Shift Leader
Fire Wings
11.2022 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Package Handler
FedEx
10.2020 - 09.2021
- Followed safety regulations to maintain safe work environment.
- Loaded, unloaded, and moved material to and from storage and production areas around the warehouse.
- Checked packages and merchandise for damage and notified vendors.
Glazier Assistant
PJ Custom Glass
04.2019 - 09.2021
- Provided exceptional customer service through timely completion of tasks and addressing any concerns clients may have had about their projects.
- Supported business growth initiatives by fostering strong relationships with clients through excellent customer service interactions and follow-up communications post-project completion.
Education
High School Diploma -
Warren High School
Downey, CA06.2023
Skills
- Workplace Safety
- Team Management
- Employee Training
- Technical knowledge
Timeline
Crew Shift Leader
Fire Wings
11.2022 - Current
Package Handler
FedEx
10.2020 - 09.2021
Glazier Assistant
PJ Custom Glass
04.2019 - 09.2021
High School Diploma -
Warren High School
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