Summary
Overview
Work History
Skills
Timeline
Generic

Ivan Zepeda

Brooklyn,NY

Summary

Motivated Busser/Food Runner successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.

Overview

11
11
years of professional experience

Work History

Busser/Food Runner

Ovest Pizzoteca
Manhattan, NY
01.2016 - Current
  • Stocked service supply areas with tableware, garnishes and prepared food.
  • Built and maintained relationships with regular customers by learning and remembering preferences.
  • Coordinated service for food runners and other kitchen staff.
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.

Busser/Food Runner

Aurora brooklyn
Brooklyn, NY
01.2016 - 03.2023
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Greeted customers and answered questions about menu items.
  • Organized food orders and ensured accuracy of items served to customers.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Helped in training new food runners, sharing best practices and operational knowledge.

Food Runner

Montesacro
Brooklyn, NY
02.2021 - 10.2022
  • Stocked condiments in cooler at proper temperature, set up and replenished buffet and maintained highest sanitary standards of food preparation, transport and serving.
  • Illustrated knowledge of menu and service offerings to educate guests.
  • Coordinated service for food runners and other kitchen staff.
  • Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles.
  • Assisted servers in setting up tables for guests.
  • Removed dishes and glasses from tables for cleaning.

Busser/Food Runner

Luzzo's Pizzeria
Manhattan, NY
02.2018 - 11.2019
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Helped employees complete required activities during peak periods.
  • Collected food and quickly delivered to customers' tables.

Food Runner

Da Mikele By Luzzo's
Manhattan, NY
01.2014 - 12.2015
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Offered insight into menu items to answer customer questions.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Double-checked meals placed in window against customer tickets for accuracy.

Skills

  • Cleaning and Sanitizing
  • Kitchen Operations
  • Team Leadership
  • Table Setting
  • Menu Memorization
  • Wait Staff Support
  • Teamwork and Collaboration
  • Flexible Schedule
  • Food Storage
  • Foodservice
  • Server Support
  • Dining Room Setup
  • Table Bussing
  • Fine Dining
  • Customer Service

Timeline

Food Runner

Montesacro
02.2021 - 10.2022

Busser/Food Runner

Luzzo's Pizzeria
02.2018 - 11.2019

Busser/Food Runner

Ovest Pizzoteca
01.2016 - Current

Busser/Food Runner

Aurora brooklyn
01.2016 - 03.2023

Food Runner

Da Mikele By Luzzo's
01.2014 - 12.2015

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Ivan Zepeda