Ivana Olivares
Richland,TX
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Golf Shop Supervisor
Falcon Point Country Club
04.2023 - Current
- Developed strong relationships with vendors to secure favorable pricing and expedited delivery times for products.
- Boosted sales revenue with targeted marketing initiatives, including promotional events and seasonal offers.
- Maintained accurate records of all financial transactions within the golf shop for timely reporting to management personnel.
- Balanced daily cash transactions and reconciled discrepancies promptly, ensuring accurate financial reporting for the golf shop.
Golf Operations Supervisor
Riverbend Country Club
01.2017 - 04.2023
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement to provide guests best experience.
- Streamlined reservation processes using modern software solutions that ultimately enhanced guest experiences.
- Developed and implemented new policies and procedures to increase efficiency in golf operations.
Hospital Corpsman Third Class
US Navy
12.2017 - 06.2021
- Responded effectively to crisis situations by employing critical thinking skills guided by established protocols.
- Enhanced patient care by providing thorough assessments and administering appropriate treatments.
- Head Coordinator for TDRL (Temporary Disability Retirement List) worked closely with pentagon as all cases would be reviewed and managed by the Pentagon's disability evaluation system and ultimately fall under DoD regulations
- As Head TDRL Coordinator, worked closely with active duty, retirees and providers delegating appointments.
- Created database to track patient appointments and providers that was instilled into the hospitals policies and procedures
Education
No Degree - Communications
University of Houston
Houston, TX06-2026
Skills
- Team motivation
- Employee training
- Efficiency improvement
- Merchandising strategies
Accomplishments
USO Shipmate award ranking #3 out of 1255 Sailors
Sailor of the Quarter (2x) for Naval Medical Center San Diego
Timeline
Golf Shop Supervisor
Falcon Point Country Club
04.2023 - Current
Hospital Corpsman Third Class
US Navy
12.2017 - 06.2021
Golf Operations Supervisor
Riverbend Country Club
01.2017 - 04.2023
No Degree - Communications
University of Houston
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