Briana R. Schilling
Poquoson,VA
Summary
Compassionate and detail-oriented Bachelor of Science in Nursing (BSN) student graduating May 2026 and preparing for NCLEX-RN eligibility. Demonstrates strong patient-centered communication, teamwork, and time-management skills developed through clinical coursework and extensive experience in fast-paced, service-focused environments. Committed to delivering safe, high-quality nursing care and contributing positively to interdisciplinary healthcare teams.
Proven track record in inventory management, customer relations, and sales strategies. Strong focus on team collaboration and achieving results, with reliable adaptability to changing needs. Skilled in merchandising, staff training, and maintaining high service standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Golf Shop Manager
James River Country Club
Newport News, VA
07.2021 - 10.2023
- Optimized daily operations by managing inventory, POS transactions, and complex scheduling in a high-volume environment. Led and trained a high-performing team, fostering a culture of accountability and excellence.
- Resolved escalated customer issues through proactive conflict resolution, consistently maintaining high satisfaction ratings and operational efficiency.
- Delivered high-quality, client-centered service in a fast-paced environment, demonstrating professionalism, empathy, and effective communication.
- Developed and implemented effective inventory management systems to optimize stock levels.
Customer Service Representative / Photographer Assistant
Picture Perfect Photography
Yorktown, VA
01.2017 - 01.2023
- Provided direct customer support to diverse populations, ensuring comfort, clarity, and positive client experiences and assisted photographers during sessions by anticipating needs and adapting to changing situations.
- Communicated effectively with clients of all ages, demonstrating patience, empathy, and professionalism.
- Managed scheduling, documentation, and client inquiries with accuracy and confidentiality.
- Maintained composure and professionalism in time-sensitive, high-pressure environments.
Education
Bachelors of Science - Nursing
Sentara College of Health Sciences
Chesapeake, VA05-2026
Skills
- Patient-Centered Communication
- Team Collaboration and Interdisciplinary Support
- Time Management and Multitasking
- Attention to Detail
- Professional Documentation
- Conflict Resolution
- Adaptability in Fast-Paced Environments
- Customer Service and Client Relations
- Team motivation
Certification
- CPR / Basic Life Support (BLS)– January 2026
Timeline
Golf Shop Manager
James River Country Club
07.2021 - 10.2023
Customer Service Representative / Photographer Assistant
Picture Perfect Photography
01.2017 - 01.2023
Bachelors of Science - Nursing
Sentara College of Health Sciences