Ivan Daniel Quintero
Rio Rico,AZ
Summary
Versatile, dynamic, and results-driven professional with extensive experience at Horne Ford of Nogales, excelling in mechanical repairs, electrical system rewiring, and delivering exceptional customer service. Known for exceptional communication skills and teamwork. Demonstrates a strong work ethic ensuring quality assurance and efficiency in project completion. Proven ability to enhance operational workflow and team collaboration, with a commitment to safety and precision. Leveraging strong problem-solving abilities and a commitment to quality assurance.
Overview
20
20
years of professional experience
Work History
Service Consultant
Horne Ford Of Nogales
Nogales, AZ
01.2011 - 11.2024
- Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
- Addressed customers' needs in a professional manner.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Updated system with order specifics and customer details, preferences, and billing information.
- Clerical functions include requesting supplies and materials
- Reporting machines for repairs
Mechanic
Horne Ford of Nogales
Nogales, AZ
03.2006 - 01.2011
- Operate assembly layouts according to job specifications
- Planning, work schematics, instructions, drawings.
- Installing, modifying, assembling
- Soldering, wiring, and harnesses
- Followed safety protocols when operating power tools and heavy machinery.
- routine calibrations and maintenance such as fluid levels, filters, components, tools, and belts
- Repaired damaged structures using hand tools and power tools.
- Operated power tools such as saws, drills, steel ruler, dial clippers, indicators, template scales, gages, torque, air-powered wrenches/ratchets, wire cutters/cables
- perform installations of inserts such as screws, pins, bushings, rivets according to their grade
- Perform inspections, procedures, assemblies, and processes
- Understand job duties operations for repairing by removing and replacing parts according to applicable standards and techniques
Painter
Steve Painting
Rio Rico, AZ
01.2005 - 01.2006
- Mixed paints, chemical cleaning, bonding, and solutions and monitored consistencies.
- Readied surfaces and surrounding areas for painting with sandpaper, Stenciling, masking, tape and other materials.
- Filled cracks, holes or joints using caulking guns or putty knives.
- Performed repairs to defects in walls by patching holes and scrapes prior at project start.
- Applied paint with brushes, rollers, spray guns, or other equipment.
- Mixed and prepared paint according to specific instructions.
- Completed measurements, layouts and job site preparation to reduce downtime.
Education
High School Diploma -
Rio Rico High School
Rio Rico05-2003
Skills
- Hand and power tools
- Electrical system rewiring
- Heating systems
- Air conditioning systems
- Electrical systems
- Power steering repair
- Heavy equipment repair
- Grease and lubricant application
- Engine tuneups and repairs
- Defective parts disassembly
- Maintenance and repairs
- Equipment adjustment
- Diagnostic/Troubleshooting
- Component repairs
- Customer service
- Schematic assessment
- Safety procedures
- OSHA
- Part identification
- Vehicle manual interpretation
- Status reports/documentation maintenance
- Record/order preparation
- Invoice filing
- Strong organization
- Work order processing
- Cost estimates
- Tool cleaning
- Paint mixing
- Safety awareness
- Surface preparation
- Manufacturer application specifications
- Quality assurance
- Component assembly techniques
- Figure drawing
- Strong work ethic
- Effective multitasking
- Team player
- Team collaboration
- Exceptional time management
- Excellent communication
- Process monitoring
- Hand-eye coordination
- Workflow understanding
- Precision measurement
- Power tool usage
- Critical thinking
- Mechanical aptitude
- Workplace cleanliness
- Problem-solving
- Repetitive task endurance
- Blueprint reading
- Reading comprehension
- Quality control analysis
- Basic machine operation
- Packaging techniques
- Material handling
- Reliability and punctuality
Timeline
Service Consultant
Horne Ford Of Nogales
01.2011 - 11.2024
Mechanic
Horne Ford of Nogales
03.2006 - 01.2011
Painter
Steve Painting
01.2005 - 01.2006
High School Diploma -
Rio Rico High School