Ivania Salina-zelaya
Douglasville,GA
Summary
Dynamic Control Desk Coordinator at Coloplast with a proven track record in optimizing operations and enhancing productivity. Skilled in documentation management and clear communication, I successfully implemented process improvements that elevated service delivery efficiency. Adept at collaborating with cross-functional teams to achieve strategic objectives and maintain high standards in inventory management.
Overview
2026
2026
years of professional experience
Work History
Control Desk Coordinator
Coloplast
Lithia Springs, GA
06.2022 - 07.2025
- Coordinated daily operations across multiple departments, ensuring seamless communication and workflow.
- Managed scheduling for staff and resources, optimizing efficiency in service delivery.
- Implemented process improvements to enhance productivity and accuracy in task execution.
- Developed training materials to onboard new team members effectively.
- Monitored key performance indicators to assess operational effectiveness and identify areas for improvement.
- Collaborated with cross-functional teams to support project initiatives and strategic objectives.
- Maintained accurate records of inventory levels, ensuring timely replenishment of supplies as needed.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
AV Technician
Brightpipe
Smyrna, GA
2019 - 2021
- Operated audio-visual equipment for live events, ensuring seamless functionality and high-quality presentations.
- Assisted with setup and breakdown of AV systems, adhering to safety protocols and operational guidelines.
- Maintained inventory of AV supplies, tracking usage and reporting shortages to management for timely replenishment.
- Collaborated with event coordinators to determine technical requirements, adapting solutions to meet diverse client needs.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06.2026
Skills
- Incident reporting
- Policy enforcement
- Maintenance coordination
- Documentation management
- Clear oral/written communication
- Organizational skills
Timeline
Control Desk Coordinator
Coloplast
06.2022 - 07.2025
AV Technician
Brightpipe
2019 - 2021
High School Diploma -
Penn Foster Career School