IvanJames Garlejo

• Safely operated an Amazon XL vehicle to deliver packages and ensure timely distribution within designated routes, while upholding Amazon's high standards of service by ensuring accurate and efficient deliveries.
• Demonstrate proficiency in navigating various routes and Utilizing electronic logging devices to maintain record of deliveries.
• Maintain vehicle cleanliness and conducted routine inspections before and after use to ensure compliance with safety and operational standards.
• Communicated regularly with dispatch regarding any delays or issues encountered on routes.
• Reporting and Stayed up-to-date on changing local roads and construction areas that may affect routes.

Job duties consist of:

• Working closely with law enforcement to prevent circumventing of prohibited items getting on an aircraft.
• Verifying passenger identification and travel documents, operating an X-ray to ensure there are no threats in personal belongings that would cause harm to aviation or the general public.
• Doing physical property searches on personal items for possible threats, conducting physical pat downs on persons to ensure there are no hidden threats entering through security.
• Securing exit-only passage ways ensuring no one unauthorized enters.
• In my years of security, I have caught numerous prohibited items from coming through a security checkpoint; such as: a firearm, stun weapons, blades, heavy duty tools and possible explosive materials.

• Providing customers with both short term personal loans and personal auto loans.
• Verifying customer employment to ensure legitimacy, filing and organizing customer personal information and cashing customer work checks.
• Balanced cash drawers on a daily basis.
• Continuously updated knowledge about banking products, services, policies and regulations.
• Identified fraudulent activity or suspicious behavior immediately reported it to management.

• Interact with customers to schedule and assist with non-emergency medical transportation for their appointments.
• Ensures the efficient and accurate entering of all requests into LogistiCare's system as well as documenting complaints and issues while providing superior customer-service to members.
• Utilized problem solving skills to resolve customer issues quickly and efficiently.
• Answering incoming calls within specified time frames, directing them to appropriate departments or personnel as needed.

• Upsold additional items based on customer interests and needs.
• Assisted customers with product selection, sizing and styling.
• Processed credit card transactions quickly and securely.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Greeted customers and provided exceptional customer service.

• Conducting the opening and closing of business in timely manner.
• Supervised cash handling processes to ensure accuracy of transactions.
• Prepared detailed reports summarizing daily sales activity, customer feedback, and other relevant information.
• Provided training to new employees on company policies and procedures.
• Provided leadership support during peak business hours by motivating staff members to meet targets.
• Managed day-to-day operations including scheduling shifts, assigning tasks.

• Conducted training sessions for new employees on the company's products and services.
• Provided exceptional customer service through timely communication, problem solving and follow-up.
• Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
• Recruited, trained, managed and evaluated staff members in order to meet organizational objectives.

• Upsold additional items based on customer interests and needs.
• Demonstrated product features and benefits for customers' needs.
• Maintained cleanliness of store environment including floors, windows and displays.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.