IVANNA ASTORGA
Oklahoma City,OK
Summary
Efficient Registration Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in patient registration, data entry accuracy, and healthcare software proficiency. Excel in communication, problem-solving, and teamwork, ensuring smooth registration processes and positive patient interactions.
Overview
8
8
years of professional experience
Work History
Registrar
OU Medical Center OKC
Oklahoma City, Oklahoma
12.2023 - Current
- Interviewing patients or family members at bedside to obtain necessary information to complete registration.
- Ensuring that all necessary signatures and documents are obtained.
- Requesting full or partial payments for services according to collection policies.
- Provide patients with appropriate documents for financial or factored situations.
- Activate pre-registered patients that have reported for services.
- Working effectively alongside medical staff to ensure patient information is obtained and accurate.
- Proficient in PC applications such as Epic.
Patient Care Technician
HonorHealth
Phoenix, AZ
03.2022 - 11.2023
- Recorded patient conditions and vital signs before and after medical operations.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Restocked unit frequently with necessary medical supplies.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Kept instruments and equipment clean and sanitized.
- Notified senior staff of patient emergencies to optimize outcomes.
Patient Care Assistant
Banner Health
Phoenix, AZ
05.2021 - 03.2023
- Assisted hospital staff and other RN's in day to day tasks in accordance with patient care plans and physician's orders
- Collaborated with the health care team to establish and manage safe patient care
- Provided high level patient care during heavy patient load periods needing additional personnel
- Facilitated monitoring and documentation of nursing care throughout a patient's stay.
OR Unit Assistant
Banner Health
Phoenix
07.2018 - 05.2021
- Work alongside surgeons, RNs, surgical techs, ancillary personnel
- Manage inventory/stocking/orders; maintain unit equipment, and instruments in accordance with department policy
- Transport lab specimen and handling
- Maintain clean and safe work environment, ensure sterile packaging, integrity and current expiration dates
- Work under minimal supervision
- Direct Support Provider at Arizona Mentor
Direct Support Professional
Arizona MENTOR
Phoenix, AZ
05.2017 - 07.2018
- Meal planning and preparation
- Transport clients to and from appointments
- Medication management
- Physical, mental and behavioral challenges
- Assisting with daily activities
Education
Associates - Arts
Phoenix College
Phoenix12.2021
Skills
- Adaptability
- Computer Skills
- Fast Learner
- Ability to Work in a Team
- Ability to Work Under Pressure
- CPR Certification
- First Aid Certification
- Basic Life Support
- HIPAA Compliance
- Patient Care Quality
- Phlebotomy Training
- Proficient in Epic & Cerner
Affiliations
BLS , American Heart Association August 2023
Timeline
Registrar
OU Medical Center OKC
12.2023 - Current
Patient Care Technician
HonorHealth
03.2022 - 11.2023
Patient Care Assistant
Banner Health
05.2021 - 03.2023
OR Unit Assistant
Banner Health
07.2018 - 05.2021
Direct Support Professional
Arizona MENTOR
05.2017 - 07.2018
Associates - Arts
Phoenix College