Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ivanna Nunez Diaz

La Mesa,CA

Summary

Compassionate and detail-oriented Certified Medical Assistant with hands-on clinical and administrative experience. Recently completed an externship and gained full-time employment at a specialized Cardiovascular clinic, focused in patient care, medical procedures, and front/back-office operations. Committed to delivering exceptional support to physicians and patients.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

San Diego Varicose Vein Treatment Center
San Diego, USA
03.2025 - Current
  • Provide patient-focused care and assist with vascular procedures
  • Perform venipuncture, and EKGs, patient care, patient intake, CPT and ICD codes
  • Conduct insurance verifications and manage front office tasks
  • Educate patients on treatment plans and post-procedure care
  • Schedule appointments and maintain medical records in compliance with HIPAA

Externship - Medical Assistant

San Diego Varicose Vein Treatment Center
San Diego, USA
01.2025 - 03.2025
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Organized patient charts before each day's clinic sessions began.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.

Sale Associate/Supervisor in Retail

Finishline
10.2023 - 07.2024
  • Plan and implement strategies to attract customers.
  • Track the progress of weekly, monthly, quarterly, and annual objectives.
  • Evaluate employee performance and identify hiring and training needs.
  • Supervise and motivate staff to perform their best.
  • Coach and support new and existing Sales Associates.
  • Handle complaints from customers.
  • Conduct regular audits to ensure the store is functionable and presentable.
  • Hire and train new employees.
  • Resolve customer issues to their overall satisfaction.
  • Provide leadership to employees.
  • Ensured a consistent standard of customer service.
  • Exhibit excellent people skills during interaction with employees and customers.
  • Exceed sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Answered questions about store policies and addressed customer concerns.

Education

Medical Assistant Program Graduate -

Concorde career collage
San Diego
01.2025

High School Diploma -

Steele Canyon High School
Spring Valley, CA
06-2023

Skills

  • Patient-Focused Care & Education
  • Vital signs
  • Venipuncture
  • Injections
  • ECG
  • Urinalysis
  • Monitoring Vital Signs
  • CPT & ICD-10 Coding
  • Insurance Verification
  • Appointment Scheduling
  • Multi-Line Phone System
  • Front Office Management
  • Microsoft Office Suite
  • Knowledge of HIPAA Guidelines
  • Assisting in Procedures
  • Patient After-Care
  • Patient care
  • Medical billing
  • Customer service
  • Team collaboration
  • Equipment maintenance
  • Effective communication
  • Medical terminology
  • HIPAA compliance
  • CPR
  • Electrocardiography (EKG)
  • Electronic medical records
  • Medical procedures

Certification

  • CPR & First Aid Certified
  • HIPAA and OSHA Compliance Trained

Languages

Spanish
Native/ Bilingual

Timeline

Medical Assistant

San Diego Varicose Vein Treatment Center
03.2025 - Current

Externship - Medical Assistant

San Diego Varicose Vein Treatment Center
01.2025 - 03.2025

Sale Associate/Supervisor in Retail

Finishline
10.2023 - 07.2024

Medical Assistant Program Graduate -

Concorde career collage

High School Diploma -

Steele Canyon High School

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Ivanna Nunez Diaz