Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Languages
Timeline
Generic

Ivanna Selivanenco

Raleigh,NC

Summary

Effective Student committed to learning, developing skills in Business Administration and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Overview

5
5
years of professional experience

Work History

Nanny

Private Employers
10.2023 - Current
  • Assisted with light housekeeping duties as well as running errands.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Engaged with children on age-appropriate level.
  • Assisted children with homework assignments and special projects across different subjects.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.

Waitress

San Felipe Mexican Restaurant
05.2023 - 08.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.

Waitress

Catawba Country Club
05.2021 - 07.2022
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Dresser

Jillian's Bridal Outlet
01.2019 - 01.2021
  • Organized store merchandise racks by size, style, and color.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Fitted and studied basted garments on customers and marked areas requiring alterations.

Business Administrator Intern

Trinity Ridge Nursing Home
06.2019 - 08.2019
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Associate of Arts - Business Administration

Wake Technical Community College
Raleigh, NC
05.2024

High School Diploma -

Fred T Foard High School
Newton, NC
05.2022

Skills

  • Attention to Detail
  • Interpersonal Communication
  • Critical Thinking
  • Microsoft Office
  • Cultural Awareness
  • Active Listening
  • Organization and Time Management
  • Customer Relations
  • Networking

Additional Information

Currently pursuing an Associate in Arts degree in Business Administration at Wake Technical Community College, with plans to transfer to NC State University for the completion of my Bachelor's degree.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Nanny

Private Employers
10.2023 - Current

Waitress

San Felipe Mexican Restaurant
05.2023 - 08.2023

Waitress

Catawba Country Club
05.2021 - 07.2022

Business Administrator Intern

Trinity Ridge Nursing Home
06.2019 - 08.2019

Dresser

Jillian's Bridal Outlet
01.2019 - 01.2021

Associate of Arts - Business Administration

Wake Technical Community College

High School Diploma -

Fred T Foard High School

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Ivanna Selivanenco