Ivanna Wilson
Jacksonville,FL
Summary
Empathetic and conscientious Psychologist committed to providing effective care and mental health education. Offering a patient-focused practice style that emphasizes active participation in the development of treatment plans. Successful in establishing rapport with patients while maintaining appropriate boundaries.
Overview
10
10
years of professional experience
Work History
Bilingual Psychologist
Self-employeed
Buenos Aires, CABA
02.2019 - Current
- Provided individual and group therapy sessions to clients with mental health issues.
- Developed treatment plans based on clinical assessment findings.
- Assisted in the development of psychoeducational programs for children with learning disabilities.
- Consulted with family members, teachers, physicians, psychiatrists, and other professionals regarding client progress.
- Collaborated with multidisciplinary teams in order to provide comprehensive care for clients.
Bilingual Secretary
Biosintex
Buenos Aires, CABA
02.2015 - 11.2017
- Provided administrative support to the executive staff by managing calendars, scheduling meetings and responding to inquiries.
- Translated documents from English to Spanish and vice versa for internal and external use.
- Greeted clients in a professional manner, assisted with their requests and directed them to the appropriate personnel.
- Composed letters, memos and other correspondence in both languages to ensure accuracy of content.
- Processed incoming calls in a courteous manner, screened callers and transferred calls accordingly.
- Updated company policies into Spanish language versions for employees' understanding of regulations.
- Responded promptly to emails sent by customers or other departments within the organization in both languages.
- Assisted with business meetings by offering real-time interpretation.
Education
Bachelor of Science - Proffesor in Psychology
Universidad De Buenos Aires
CABA12-2020
Bachelor of Science - Psychology
Universidad De Buenos Aires
BUENOS AIRES12-2018
Skills
A proactive and customer-focused bilingual receptionist with a proven track record of delivering exceptional service in fast-paced environments
Fluent in English and Spanish, I possess strong communication skills and cultural competency, enabling me to effectively interact with a diverse clientele
I am adept at managing multiple tasks with efficiency and professionalism Known for my welcoming demeanor, attention to detail, and ability to remain composed under pressure, I am committed to creating a positive first impression and ensuring a seamless experience for all visitors Seeking to leverage my language proficiency and receptionist expertise to contribute to the success of a dynamic organization
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Bilingual Psychologist
Self-employeed
02.2019 - Current
Bilingual Secretary
Biosintex
02.2015 - 11.2017
Bachelor of Science - Proffesor in Psychology
Universidad De Buenos Aires
Bachelor of Science - Psychology
Universidad De Buenos Aires
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