Ivanna Zamora Sanchez
Forest Hills
Summary
Dynamic and customer-focused professional with experience at Chip City, recognized for enhancing customer loyalty through exceptional service and product knowledge. Proven expertise in cash handling and maintaining workplace cleanliness, complemented by strong teamwork and a positive attitude. Committed to creating memorable experiences and fostering relationships with clients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Counter Staff
Chip City
12.2024 - Current
- Assisted in maintaining a clean and organized workstation, adhering to food safety standards.
- Increased repeat business by building rapport with customers through friendly interactions and knowledge of products.
- Efficiently managed customer inquiries, requests, and complaints to ensure a positive experience for all parties involved.
- Ensured proper storage conditions were maintained for cookies at all times, preserving freshness, taste and quality.
- Developed strong relationships with repeat customers through attentive service and personalized recommendations.
Ball Girl
US OPEN USTA
08.2023 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Counselor
Explorer Day Camp
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
Education
No Degree - Biology
City College of New York
New York, NY05-2028
High School Diploma -
Forest Hills High School
Forest Hills,NY06-2024
Skills
- Cash handling expertise
- Maintaining composure
- Workplace cleanliness
- Customer service
- Patience and empathy
- Attention to detail
Certification
- Food Handler's Permit/License- County or city public health departments.
Languages
Spanish
Native or Bilingual
Timeline
Counter Staff
Chip City
12.2024 - Current
Ball Girl
US OPEN USTA
08.2023 - 09.2023
Counselor
Explorer Day Camp
06.2023 - 08.2023
No Degree - Biology
City College of New York
High School Diploma -
Forest Hills High School
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