Ivelis Reynolds
Frederick,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Fluent in Spanish and English, with over 10 years of customer service expertise & voluntary work in several underrepresented communities.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Production Supervisor
Columbia Care
Frederick, Maryland
08.2022 - Current
- Supervised daily production operations ensuring efficient workflow and adherence to safety standards.
- Coordinated team schedules to optimize resource allocation and maintain production targets.
- Trained new staff on equipment operation, safety protocols, and production procedures.
- Monitored production quality to ensure compliance with company specifications and industry regulations.
- Implemented process improvements enhancing production efficiency and reducing waste levels.
- Collaborated with other departments to address issues impacting production timelines or quality.
- Led team meetings to communicate updates, expectations, and resolve operational challenges.
- Maintained accurate records of daily production activities.
- Supervised a team of 10+ employees, ensuring tasks were completed efficiently and accurately.
- Communicated effectively with other departments to ensure smooth workflow from start to finish.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Resolved any conflicts between employees in a professional manner.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Recommended and implemented measures to improve production methods and quality of products.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
Quality Assurance Supervisor
The Cannabist Company
08.2022 - 01.2025
- Develop and manage Quality and HACCP plans to ensure GMP compliance.
- Working with internal and external teams to enhance quality initiatives as the company grows.
- Managing the submission through Metrc of new products for State approval.
- Reviewing and approving changes to critical documents and procedures.
- Collaborating with Production, Extraction and Edibles Facilities teams on maintenance, calibration, and sanitation of equipment.
- Ensuring adherence to corporate programs aimed at producing safe and quality products.
- Managing testing of raw materials and finished products through internal and contract laboratories.
- Implementing audits for products and processes to ensure compliance.
- Overseeing the creation, revision, and improvement of controlled documents.
- **CAPA Program**: Managing Corrective and Preventive Actions related to complaints and non-conformance.
- Member of recall team and leading mock recalls.
- Proposing and implementing improvements to solve quality and efficiency issues.
Process Assistant
Amazon
06.2020 - 07.2022
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
Assistant Manager
Pharm Aide Pharms
08.2017 - 12.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Research Assistant
United States Department of Agriculture - Agricultural Research Service
- Company Overview: Healthy Processed Food Research, Albany, CA
- Develop new food items for industrial-scale production utilizing extrusion cooking methods
- Assist lead researcher in food processing operations
- Plan, develop and execute new and improved ways of processing products by applying concepts in Microbiology, Chemistry, Physics and Food Formulation
- Develop and conduct novel methods to improve physico-chemical aspects of foods
- Test new products for adherence to government and industry standards
- Confer with food scientists and other research collaborators to resolve issues related to new product development
- Participate as a panelist for sensory analysis of new products under study
- Stay up-to-date on federal regulations regarding food science & food safety
- Actively participate in workshops, conferences and expos within the food industry & research
- Healthy Processed Food Research, Albany, CA
Laboratory Instructor, General & Organic Chemistry
University of Puerto Rico, Mayagüez Campus
- Lead discussion sections, conferences, tutorials and laboratory sections
- Demonstrate use of laboratory equipment and enforce laboratory rules
- Return assignments to students in accordance with established deadlines
- Prepare or proctor examinations
- Schedule and maintain regular office hours to meet with students and professors
- Prepare test solutions, compounds, or reagents to conduct experiments
- Write technical papers, reports, and specifications for processes and experiments
- Meet with supervisors to discuss students' grades, to complete required grade-related paperwork, and to receive feedback about teaching performance
- Assist in the development of teaching materials, such as syllabi, visual aids, answer keys and supplementary notes
Executive Assistant, Religious Education & Youth Ministry Coordinator
Catholic Diocese of Pueblo
- Directly supervise & manage Volunteers on Church-Related Events & other tasks on a daily basis
- Manage, organize & strategically plan events at Church & Hall, as well as directly collaborating with local Catholic Mission Churches; Aguilar, Gardner & La Veta, Colorado
- Schedule & arrange Funeral Services, Funeral Receptions & Burials in collaboration with local funeral homes
- Religious Education program, monthly events organizer, faith formation retreats for the youth
- Create, coordinate, and perform fundraising events for the Religious Education program & Youth Ministry in Walsenburg and Aguilar, Colorado
- Coordinate, lead and attend faith formation events focused on the youth & children of religious education class for adolescents on weekends
Education
MSc. - Agricultural Sciences; Food Science & Technology
University of Puerto Rico, Mayagüez
Mayagüez, PRBS. - Microbiology
University of Puerto Rico, Mayagüez
Mayagüez, PRSkills
- Bilingual; Superior proficiency in Spanish (native), English (advanced), Portuguese (novice)
- Customer Service Experience – 10 years; retail sales & e-commerce platforms
- cGMP
- HACCP
- CAPA Program
- Quality management
- HACCP compliance
- Document control
- Process auditing
- Product testing
- Team leadership
- Employee training
- Training and mentoring
- Conflict resolution
- Effective communication
- Volunteer management
Certification
- Hazard Analysis & Critical Control Points (HACCP)
- FSPCA: Preventive Controls for Human Food in accordance with the Food Safety Modernization Act; Food & Drug Administration.
- Microsoft Office; Word, Excel, PowerPoint, Outlook, TWC, Minitab17
- Python for Everyone; Getting started with Python - University of Michigan Online
- Blockchain in Supply Chain Management
- Blockchain & Bitcoin Fundamentals
- Cryptocurrency Fundamentals
- Blockchain Advanced Level: Uses beyond Bitcoin
Languages
Spanish
English
Portuguese
Awards
Phi Kappa Phi Honor Society
Volunteer Experience
- Religious Education teacher for adolescents and teens on Sunday morning.
- Holiday season food distribution for families & individuals in need., Huerfano County, Walsenburg, Colorado
- Committee Member – Development of potable water well for 500 people in Jangaru Village., Catholic Mission Outreach; The Spanish Peaks Catholic Community & Diocese of Minna, Nigeria
- Social work, advocacy, and execution of emergency relief initiative to assist underrepresented residents., Oakland, California
- Rural Community Development; Community leader and mentor, advocate before town Mayor., Aguada, Puerto Rico
- Child sponsor at Unbound (non-profit Catholic organization) since 2017.
Timeline
Production Supervisor
Columbia Care
08.2022 - Current
Quality Assurance Supervisor
The Cannabist Company
08.2022 - 01.2025
Process Assistant
Amazon
06.2020 - 07.2022
Assistant Manager
Pharm Aide Pharms
08.2017 - 12.2018
Research Assistant
United States Department of Agriculture - Agricultural Research Service
Laboratory Instructor, General & Organic Chemistry
University of Puerto Rico, Mayagüez Campus
Executive Assistant, Religious Education & Youth Ministry Coordinator
Catholic Diocese of Pueblo
MSc. - Agricultural Sciences; Food Science & Technology
University of Puerto Rico, Mayagüez
BS. - Microbiology
University of Puerto Rico, Mayagüez