Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Awards
Languages
Timeline
Generic

Ivelis Reynolds

Emmitsburg,MD

Summary

Accomplished Quality Assurance Supervisor at The Cannabist Company, adept in fostering cross-functional team collaboration and driving continuous improvement initiatives. Fluent in Spanish and English, with over 10 years of customer service expertise. Proven track record in enhancing team performance and ensuring compliance with safety regulations, leveraging skills in cGMP and CAPA for optimal workflow enhancement.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Quality Assurance Supervisor

The Cannabist Company
08.2022 - Current
  • Develop and manage Quality and HACCP plans to ensure GMP compliance.
  • Working with internal and external teams to enhance quality initiatives as the company grows.
  • Managing the submission through Metrc of new products for State approval.
  • Reviewing and approving changes to critical documents and procedures.
  • Collaborating with Production, Extraction and Edibles Facilities teams on maintenance, calibration, and sanitation of equipment.
  • Ensuring adherence to corporate programs aimed at producing safe and quality products.
  • Managing testing of raw materials and finished products through internal and contract laboratories.
  • Implementing audits for products and processes to ensure compliance.
  • Overseeing the creation, revision, and improvement of controlled documents.
  • **CAPA Program**: Managing Corrective and Preventive Actions related to complaints and non-conformance.
  • Member of recall team and leading mock recalls.
  • Proposing and implementing improvements to solve quality and efficiency issues.

Assistant Manager

Pharm Aide Pharms
08.2017 - 12.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Research Assistant

United States Department of Agriculture - Agricultural Research Service
  • Company Overview: Healthy Processed Food Research, Albany, CA
  • Develop new food items for industrial-scale production utilizing extrusion cooking methods
  • Assist lead researcher in food processing operations
  • Plan, develop and execute new and improved ways of processing products by applying concepts in Microbiology, Chemistry, Physics and Food Formulation
  • Develop and conduct novel methods to improve physico-chemical aspects of foods
  • Test new products for adherence to government and industry standards
  • Confer with food scientists and other research collaborators to resolve issues related to new product development
  • Participate as a panelist for sensory analysis of new products under study
  • Stay up-to-date on federal regulations regarding food science & food safety
  • Actively participate in workshops, conferences and expos within the food industry & research
  • Healthy Processed Food Research, Albany, CA

Laboratory Instructor, General & Organic Chemistry

University of Puerto Rico, Mayagüez Campus
  • Lead discussion sections, conferences, tutorials and laboratory sections
  • Demonstrate use of laboratory equipment and enforce laboratory rules
  • Return assignments to students in accordance with established deadlines
  • Prepare or proctor examinations
  • Schedule and maintain regular office hours to meet with students and professors
  • Prepare test solutions, compounds, or reagents to conduct experiments
  • Write technical papers, reports, and specifications for processes and experiments
  • Meet with supervisors to discuss students' grades, to complete required grade-related paperwork, and to receive feedback about teaching performance
  • Assist in the development of teaching materials, such as syllabi, visual aids, answer keys and supplementary notes

Executive Assistant, Religious Education & Youth Ministry Coordinator

Catholic Diocese of Pueblo
  • Directly supervise & manage Volunteers on Church-Related Events & other tasks on a daily basis
  • Manage, organize & strategically plan events at Church & Hall, as well as directly collaborating with local Catholic Mission Churches; Aguilar, Gardner & La Veta, Colorado
  • Schedule & arrange Funeral Services, Funeral Receptions & Burials in collaboration with local funeral homes
  • Religious Education program, monthly events organizer, faith formation retreats for the youth
  • Create, coordinate, and perform fundraising events for the Religious Education program & Youth Ministry in Walsenburg and Aguilar, Colorado
  • Coordinate, lead and attend faith formation events focused on the youth & children of religious education class for adolescents on weekends

Process Assistant

Amazon
06.2020 - 07.2022
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Education

MSc. - Agricultural Sciences; Food Science & Technology

University of Puerto Rico, Mayagüez
Mayagüez, PR

BS. - Microbiology

University of Puerto Rico, Mayagüez
Mayagüez, PR

Skills

  • Bilingual; Superior proficiency in Spanish (native), English (advanced), Portuguese (novice)
  • Customer Service Experience – 10 years; retail sales & e-commerce platforms
  • cGMP
  • HACCP
  • CAPA Program

Certification

  • Hazard Analysis & Critical Control Points (HACCP)
  • FSPCA: Preventive Controls for Human Food in accordance with the Food Safety Modernization Act; Food & Drug Administration.
  • Microsoft Office; Word, Excel, PowerPoint, Outlook, TWC, Minitab17
  • Python for Everyone; Getting started with Python - University of Michigan Online
  • Blockchain in Supply Chain Management
  • Blockchain & Bitcoin Fundamentals
  • Cryptocurrency Fundamentals
  • Blockchain Advanced Level: Uses beyond Bitcoin

Volunteer Experience

  • Religious Education teacher for adolescents and teens on Sunday morning.
  • Holiday season food distribution for families & individuals in need., Huerfano County, Walsenburg, Colorado
  • Committee Member – Development of potable water well for 500 people in Jangaru Village., Catholic Mission Outreach; The Spanish Peaks Catholic Community & Diocese of Minna, Nigeria
  • Social work, advocacy, and execution of emergency relief initiative to assist underrepresented residents., Oakland, California
  • Rural Community Development; Community leader and mentor, advocate before town Mayor., Aguada, Puerto Rico
  • Child sponsor at Unbound (non-profit Catholic organization) since 2017.

Awards

Phi Kappa Phi Honor Society

Languages

Spanish
Native or Bilingual

Timeline

Quality Assurance Supervisor

The Cannabist Company
08.2022 - Current

Process Assistant

Amazon
06.2020 - 07.2022

Assistant Manager

Pharm Aide Pharms
08.2017 - 12.2018

MSc. - Agricultural Sciences; Food Science & Technology

University of Puerto Rico, Mayagüez

BS. - Microbiology

University of Puerto Rico, Mayagüez

Research Assistant

United States Department of Agriculture - Agricultural Research Service

Laboratory Instructor, General & Organic Chemistry

University of Puerto Rico, Mayagüez Campus

Executive Assistant, Religious Education & Youth Ministry Coordinator

Catholic Diocese of Pueblo

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Ivelis Reynolds