Ivelisse Camacho
Millsboro,DE
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Experienced Authorization Clerk with background in healthcare industry. Profound knowledge in medical terminology, insurance verification and patient records management. Demonstrated strengths include high-level organizational skills, keen attention to detail and ability to maintain confidentiality. Leveraged these skills to improve operational efficiency in previous roles.
Overview
14
14
years of professional experience
Work History
Pre Evaluation Preparation
Delaware Surgery Center
Dover, DE
04.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Coordinated patient schedules for appointments and follow-up visits.
- Managed electronic health records with accuracy and confidentiality.
- Educated patients on treatment plans and medication instructions.
- Communicated effectively with patients to address questions or concerns.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
General Manager
Wolfies Grille
Dover , DE
05.2017 - 02.2023
Office Manager
B & F Drywall
Delaware City, Delaware
08.2011 - 06.2015
- Managed daily office operations to ensure efficient workflow and communication.
- Coordinated schedules and meetings for staff and management.
- Maintained office supplies inventory and placed orders as needed.
- Implemented office policies to improve administrative procedures and efficiency.
- Organized filing systems to enhance document retrieval and storage.
- Handled vendor communications to support maintenance and service agreements.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Reviewed files and records to obtain information and respond to requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Education
Associate Degree In Criminal Justice - Criminal Justice
Delaware Thechnical Community College
Newark, DE07-2007
Skills
- Bilingual in English and Spanish
- Read, write and translate in English and Spanish
- Organizational skills
- Relationship building
- Data entry
- Clear oral/written communication
- Customer relations
- Office administration
- Payroll and budgeting
- Payroll processing
- Document management
- Scheduling
- Document organization
- Medical Terminology Familiarity
- Medical terminology understanding
- Proficient in medical terminology
- Medical protocols
Timeline
Pre Evaluation Preparation
Delaware Surgery Center
04.2023 - Current
General Manager
Wolfies Grille
05.2017 - 02.2023
Office Manager
B & F Drywall
08.2011 - 06.2015
Associate Degree In Criminal Justice - Criminal Justice
Delaware Thechnical Community College