ivener souffrant
West Palm Beach
Summary
Conscientious truck driver knowledgeable about dot safety regulations and route planning. Accident-free safe driver with clean mvr with no violations. Several years of experience on road.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work History
OTR Truck Driver
Ikar inc
Plainfield
11.2020 - Current
- Delivered freight across long distances while adhering to safety regulations.
- Conducted pre-trip and post-trip inspections to ensure vehicle readiness.
- Maintained accurate logs of driving hours and cargo details for compliance.
- Communicated with dispatch to coordinate delivery schedules and routes.
- Managed cargo loading and unloading processes for safe transport.
- Resolved any issues on the road to minimize disruptions in service.
- Adhered to federal and state transportation regulations throughout routes.
- Provided exceptional customer service during freight delivery interactions.
- Ensured cargo was properly secured to prevent shifting during transit.
- Provided customer service by informing them of delivery times or any delays that may occur during transit.
- Maintained accurate logs of working hours using electronic on-board recorder systems.
- Complied with all applicable laws and regulations governing the transportation industry.
Route Service Manager
Gold Coast Linen
West Palm Beach
01.2012 - 11.2020
- Managed daily routes and schedules for efficient service delivery.
- Trained and mentored team members on best practices.
- Coordinated vehicle maintenance to ensure operational readiness.
- Analyzed customer feedback to improve service quality.
- Communicated with clients to address service inquiries promptly.
- Developed and implemented strategies to improve customer service and satisfaction.
- Negotiated contracts with vendors for best prices on products used in routes.
- Implemented cost-saving measures throughout the organization's routing system.
- Managed inventory levels by ensuring timely restocking of supplies at each location.
- Communicated regularly with customers to ensure satisfaction with services provided.
Route Service Manager
C center
West Palm Beach
01.2004 - 01.2012
- Managed daily routes and schedules for efficient service delivery.
- Trained and mentored team members on best practices.
- Coordinated vehicle maintenance to ensure operational readiness.
- Implemented safety protocols to enhance workplace safety.
- Analyzed customer feedback to improve service quality.
- Communicated with clients to address service inquiries promptly.
Education
Palm Beach State College
Lake Worth, FL 01.1999 - 05.2000
Skills
- Vehicle inspection
- Cargo securing
- Route planning
- Log management
- Safety compliance
- Problem solving
- Effective communication
- Time management
Languages
English
Native/ Bilingual
French
Limited
Timeline
OTR Truck Driver
Ikar inc
11.2020 - Current
Route Service Manager
Gold Coast Linen
01.2012 - 11.2020
Route Service Manager
C center
01.2004 - 01.2012
Palm Beach State College
01.1999 - 05.2000