Ivetta Kazarov
Grand Rapids,MI
Summary
Possessing a robust formal foundation in clinical nursing, management, and operations, I am currently seeking to transition into a leadership role. As a proficient registered nurse and an adept leader, I aspire to elevate my career to a position of higher responsibility and contribute substantively to the achievements of Corewell Health. A formidable work ethic, leadership acumen, wealth of experience in information systems and medical management, and clinical skills underscore my dedication.
Having accumulated nine years of experience as an ambulatory operation manager, I have successfully overseen operations within the cardiovascular medicine (CVM) service line, including the development, management, implementation and oversight of strategies, programs, and activities, to support operations of CVM for compliance with regulatory and accreditation requirements.
My role encompassed collaborating with the cardiovascular clinical cardiology Section Chief, directing and supporting a group of physicians and non-clinical team members. In collaboration with the Director of Cardiology, I assumed responsibility for developing department goals, managing the budget, and implementing and maintaining the success of several clinical and non-clinical projects. I coordinated departmental strategic planning, marketing, and operations in collaboration with the cardiovascular management team to ensure the quality of care provided meets the needs of the community served.
Overview
19
19
years of professional experience
Work History
Cardiac Electrophysiology, Rounding Clinical RN
Corewell Health, Cardiovascular Medicine
Grand Rapids, MI
05.2020 - Current
- Managed care from admission to discharge, including patient assessments, care planning, health education and discharge support.
- Organized, managed, and educated patients undergoing various cardiac procedures.
- Collaborated with EP physician group to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Facilitated referrals between physicians, specialists, labs, pharmacies, clinics, and hospitals as needed by the patient's condition or diagnosis.
- Daily patient triage and hospital rounding.
Practice and Clinical Operations Manager
Spectrum Health, Cardiovascular Medicine
Grand Rapids, MI
06.2011 - 05.2020
- Managed, organized, planned, and directed operations internally and externally for the cardiovascular service line.
- Led and supported the clinical cardiology section, including physicians, advanced practice providers, registered nurses, medical assistants, and non-clinical team members. Developed a strong clinical team who could effectively relate to all providers, patients and the system as a whole.
- Assumed oversight of operations for cardiovascular regional sites, including Ludington, Fremont, Reed City, Pennock, and Big Rapids outreach clinics.
- Developed and implemented effective compliance policies and procedures.
- Prepared reports summarizing findings from audit reviews and investigations.
- Completed quarterly and yearly audits.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Implemented new technologies such as EPIC medical health record and virtual visits to streamline operations, reduce costs, and improve customer service.
- Collaborated with the cardiology leadership team and physicians to develop goals, providing input related to the development and management of the budget.
- Developed policies and procedures in coordination with other leaders to support services in providing excellent clinical cardiac services.
- Participated in provider recruiting and onboarding process.
- Implemented and maintained provider and resident/fellow schedules.
- Facilitated appropriate recruiting, hiring, orientation, training, and ongoing continuing education of all team members to meet the needs of the community served.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Initiated new projects that resulted in increased productivity across all departments. Utilized data to ensure the program was appropriately designed through implementation.
- Coached, mentored and trained team members in order to improve their job performance.
- Organized special events such as conferences or training sessions for employees.
Supervisor of Operations
Spectrum Health, Long Term Acute Care Hospital
Grand Rapids, MI
03.2007 - 05.2010
- Managed, supervised, coordinated, and planned operations for Long Term Acute Care Hospital ( LTACH).
- Developed policies and procedures in coordination with other leaders to support services in providing excellent clinical patient care.
- Ensured that processes and services are continuously monitored for quality, cost, effectiveness, and efficiency.
- Participated in the hiring process and facilitated orientation, training, and continuing staff education.
- Conducted performance evaluations for nursing staff on a regular basis.
- Maintained current knowledge of healthcare regulations and best practices in order to promote compliance within the organization.
- Served as an active member on committees focused on improving quality initiatives at the organizational level.
- Managed patients with chronic illnesses and disabilities, developed patient care plans, communicated with insurance companies, managed medications, and researched treatment options.
RN, Medical and Surgical Critical Care
Spectrum Health, Meijer Heart Center
Grand Rapids , MI
01.2005 - 05.2007
- Provided direct patient hands-on care, stabilized patients, and determined the next course of action.
- Managed patient care from admission to discharge, including patient assessments, care planning, health education, and discharge support.
- Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process and management, and lifestyle options.
Education
Bachelor of Science - Nursing
Kirkhof College of Nursing, GVSU
Grand Rapids, MI12.2004
Master of Science - Health Administration
Davenport University
Grand Rapids, MISkills
- Medical Management
- Compliance Monitoring
- Audits Management
- Healthcare Administration
- Process and Program Development
- Operations Management
- EPIC Medical Health Record Operation Planning
- Virtual Visits Operation Planning
- Staff Training and Mentoring
- Public Relations and Marketing
- Strategic Planning
- Analytical Thinking
- Process Improvement
- Creativity and Innovation
- Data Evaluation
- Conflict Management and Resolution
- Medical and Surgical Critical Care
- Cardiac Electrophysiology
- Long term Acute Care
- Current Michigan RN License
- BLS Certification
References
References available upon request.
Timeline
Cardiac Electrophysiology, Rounding Clinical RN
Corewell Health, Cardiovascular Medicine
05.2020 - Current
Practice and Clinical Operations Manager
Spectrum Health, Cardiovascular Medicine
06.2011 - 05.2020
Supervisor of Operations
Spectrum Health, Long Term Acute Care Hospital
03.2007 - 05.2010
RN, Medical and Surgical Critical Care
Spectrum Health, Meijer Heart Center
01.2005 - 05.2007
Bachelor of Science - Nursing
Kirkhof College of Nursing, GVSU
Master of Science - Health Administration
Davenport University
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