IVETTE GARCIA
YUMA,AZ
Summary
Dedicated and bilingual customer service professional with over two years of experience in fast-paced hospitality environments, including restaurants, and specialty coffee service. Proven ability to deliver exceptional guest experiences, manage high-volume service with efficiency, and maintain composure under pressure. Adept in cash handling, conflict resolution, and multitasking, with a strong attention to detail. Known for a positive attitude, teamwork, and a commitment to upholding cleanliness, quality, and customer satisfaction. Fluent in Spanish, and highly adaptable to diverse customer needs and workplace settings.
Overview
2
2
years of professional experience
Work History
Barista
7Brew Coffee
Jacksonville, NC
02.2024 - 07.2024
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction.
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly.
- Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks.
- Maintained cleanliness and organization of the coffee bar area at all times for an efficient work environment.
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew, as well as teas, lemonades, Italian sodas, and energy drinks.
Hostess/Server
Shogun Japanese Steakhouse
Jacksonville, NC
08.2023 - 02.2024
- Optimized seating chart to maximize table usage across dining rooms.
- Provided accurate wait time estimates to manage guest expectations professionally.
- Coordinated with servers and chefs to ensure seamless seating arrangements.
- Maintained cleanliness and organization at hostess station for welcoming guest experience.
- Recommended menu items based on customer preferences and dietary needs.
- Executed cash transactions accurately using POS system, ensuring balanced cash drawer.
- Simultaneously managed multiple tasks while upholding high professionalism and efficiency.
- Collaborated with chefs to achieve 100% customer satisfaction.
Server/Waiter
Sake Asian Fusion
Jacksonville, NC
09.2022 - 08.2023
- Served Lunch and Dinner to 50-100 customers per shift at a popular local restaurant.
- Memorized over 100 menu items in order to give customized recommendations to guests.
- Successfully managed multiple tables at once, making sure to memorize orders and guaranteeing the customer satisfaction all times.
- Maintained a clean environment to hold up the standard of a safe, clean, and quality eating establishment.
Education
High School Diploma -
American Leadership Academy
San Tan Valley, AZ05.2020
Skills
- Spanish Speaking
- Restaurant Experience
- Barista Experience
- Cash Handling
- Conflict Management
- Customer Service
- Attention to detail
- Positive and professional
Timeline
Barista
7Brew Coffee
02.2024 - 07.2024
Hostess/Server
Shogun Japanese Steakhouse
08.2023 - 02.2024
Server/Waiter
Sake Asian Fusion
09.2022 - 08.2023
High School Diploma -
American Leadership Academy
Similar Profiles
Sloan MyersSloan Myers
Barista at 7Brew CoffeeBarista at 7Brew Coffee
Abigail IngramAbigail Ingram
Shift Lead at 7Brew CoffeeShift Lead at 7Brew Coffee
Maire O'NeillMaire O'Neill
Brewista at 7Brew CoffeeBrewista at 7Brew Coffee
Caleb SongCaleb Song
Barista at 7Brew CoffeeBarista at 7Brew Coffee
Daniel MillerDaniel Miller
Sleep Professional / Sales Associate at Sleep NumberSleep Professional / Sales Associate at Sleep Number