Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sairy Salic Ramirez

Brighton,MA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes.

Overview

2
2
years of professional experience

Work History

Barista

Starbuck Coffee
Waltham , MA
04.2024 - Current
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Member Service Representative

Digital Federal Credit Union
Waltham, MA
11.2023 - 04.2024
  • Greeted customers in a friendly and professional manner.
  • Provided guidance to members on how best to use products or services offered by the organization.
  • Verified identity information on new accounts using established procedures.
  • Processed loan applications and documented loan decisions according to policy requirements.
  • Assisted with the opening of new accounts and processed account maintenance requests.
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.

Teller

Digital Federal Credit Union
Waltham, MA
07.2022 - 11.2023
  • Identified opportunities to refer customers to other areas of the bank for additional services.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Answered customer inquiries regarding bank products and services.
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Processed wire transfers for customers both domestically and internationally.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Balanced cash drawers on a daily basis.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Received mortgage and other loan payments, verifying payment dates and amounts due.

Education

High School Diploma -

Brighton High School
Brighton, MA
07-2020

Dental Assisting

Bunker Hill Community College
Chelsea, MA

Skills

  • Beverage Preparation
  • Team Player
  • Exceptional customer service
  • Safe Food Handling Practices
  • Cash Register Operation
  • Cash Handling
  • Spanish speaking
  • Friendly
  • Banking
  • Customer Service

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Barista

Starbuck Coffee
04.2024 - Current

Member Service Representative

Digital Federal Credit Union
11.2023 - 04.2024

Teller

Digital Federal Credit Union
07.2022 - 11.2023

High School Diploma -

Brighton High School

Dental Assisting

Bunker Hill Community College

Similar Profiles

CREATE PROFILE
Sairy Salic Ramirez