IVETTE PEREZ
WEST SPRINGFIELD,MA
Summary
Compassionate and dedicated professional with experience at Victory Home Health Care, excelling in patient care and customer service. Proven ability in medical chart documentation and problem resolution, fostering long-term relationships with clients. Committed to enhancing lives through effective support and teamwork in diverse healthcare settings.
Overview
27
27
years of professional experience
Work History
PCA
Victory Home Heath Care
03.2019 - Current
- Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
Teachers Aide
W.springfield School Department
09.2019 - 09.2020
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Worked with lead teacher to monitor class schedule and take attendance.
- Assisted lead teachers with lesson plan creation and materials development .
CNA
Holyoke Home Care Center
06.1998 - 06.2005
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Child And Family
Holyoke Community College
Holyoke, MA05.2025
Cosmetology
DiGrigoli School of Cosmetology, Inc.
West Springfield, MA06.2011
Criminal Justice
Holyoke Community College
Holyoke, MA2005
Skills
- Light cleaning
- Medical chart documentation
- Childcare experience
- Filing and data archiving
- Customer service
- Problem resolution
Timeline
Teachers Aide
W.springfield School Department
09.2019 - 09.2020
PCA
Victory Home Heath Care
03.2019 - Current
CNA
Holyoke Home Care Center
06.1998 - 06.2005
Child And Family
Holyoke Community College
Cosmetology
DiGrigoli School of Cosmetology, Inc.
Criminal Justice
Holyoke Community College
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