Ivette Rubio
Fontana
Summary
Dynamic assistant manager with expertise in customer relationship management and property showings. Committed to enhancing tenant satisfaction through effective communication and seamless move-in coordination.
Overview
1
1
Language
10
10
years of professional experience
Work History
Assistant Manager
Brian Dee
Fontana
07.2021 - Current
- Assisted tenants with lease inquiries and application processes.
- Coordinated property showings and open house events for prospective renters.
- Managed tenant communications and addressed concerns promptly.
Assistant Manager
Casa Mediterannia Apartments
Colton
01.2020 - 06.2021
- Created detailed reports presenting findings and actionable insights for clients.
- Managed project timelines to ensure timely delivery of consulting services.
- Assisted prospective tenants with apartment tours and leasing inquiries.
- Collaborated with property management to address tenant concerns and maintenance requests.
- Conducted market research to analyze competitive pricing and local rental trends.
- Coordinated move-in procedures, ensuring a smooth transition for new residents.
Regional Leasing
Anza Management
Fontana
07.2016 - 10.2018
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
AB Miller High School
Fontana05-2010
Skills
- Lease administration
- Property management
- Property showings
- Move-in coordination
- Yardi software
- Report generation
- Reporting skills
- Competitive analysis
- Customer relationship management
- Team collaboration
- Problem solving
- Communication strategies
Languages
Spanish
Professional
Timeline
Assistant Manager
Brian Dee
07.2021 - Current
Assistant Manager
Casa Mediterannia Apartments
01.2020 - 06.2021
Regional Leasing
Anza Management
07.2016 - 10.2018
High School Diploma -
AB Miller High School