Ivette Vickery
Salt Lake City,UT
Summary
Adept at navigating complex routes, I significantly enhanced customer satisfaction and safety at Dani Ramos Daycare. Leveraging strong communication and safe driving practices, I streamlined operations and maintained an impeccable on-time performance record, showcasing my reliability and commitment to excellence.
Overview
15
15
years of professional experience
Work History
Daycare Van Driver
Dani Ramos
09.2009 - 04.2024
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Conducted inspections on vehicles prior to use at beginning of shift each day.
- Maintained vehicle cleanliness and safety, ensuring a comfortable travel experience for passengers.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Managed reservations and pre-booking, scheduling passenger pickup and enabling on-time pickup.
- Navigated through various routes efficiently, utilizing GPS technology for optimal time management.
- Handled emergency situations professionally, taking appropriate actions to ensure passenger safety and wellbeing.
- Streamlined pick-up processes by confirming passenger details prior to departure, reducing wait times and confusion at stops.
- Communicated with other shuttle drivers to negotiate and build schedules.
- Collaborated with dispatchers effectively, communicating any delays or route changes as needed.
- Observed and followed traffic laws and regulations specifically reinforcing public and client safety.
- Contributed to company''s on-time performance record by adhering to strict schedules and deadlines.
- Ensured compliance with all regulatory requirements pertaining to vehicle operation including licensing, registration, insurance documentation checks.
- Effectively managed challenging behaviors from passengers while maintaining a calm demeanor under pressure situations.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
Education
High School Diploma - HS Cirriculum
Foster High School
Tukwila, WA06.1990
Skills
- Conflict resolution techniques
- Customer Service
- Strong Communication Skills
- Safe Driving Practices
- Patience and composure
- Reliability and punctuality
- Vehicle maintenance knowledge
- Defensive Driving Techniques
- Accident prevention strategies
- Adaptable to Changing Conditions
- Physical stamina and strength
- Route Planning
- Record Keeping Abilities
- Flexibility in scheduling
- Navigation proficiency
- Google Maps
- Preventive Maintenance
- Cargo Handling
- Traffic Laws
- Basic mechanical aptitude
- Emergency Response Preparedness
- Load securing abilities
- Fuel efficiency awareness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Daycare Van Driver
Dani Ramos
09.2009 - 04.2024
High School Diploma - HS Cirriculum
Foster High School
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