Summary
Overview
Work History
Education
Skills
Timeline
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Ivey Quonce

Verona,NY

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Bartender Shift Manager

Pop A Top
07.2021 - Current
    • Provided guests with friendly customer service resulting in repeat in business.
    • Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
    • Demonstrated leadership by making improvements to work processes and helping to train others.
    • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
    • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Office Assistant/Onboarding Specialist

PTM Solar
02.2022 - 06.2024
  • Received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Completed required criminal, credit, or drug tests for new hires.
  • Supported staff members by assisting with data entry, word processing, completing work orders and creating and maintaining files.

Bartender

Turning Stone Casino
01.2018 - 02.2022
  • Trained 5 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue
  • Served high customer volumes during special events, nights, and weekends
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits

Production Worker

Knowles
05.2014 - 01.2018
  • Dependable to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products.
  • Completed paperwork on all orders for quality.

Education

High School Diploma -

Oneida High School
Oneida, NY

Skills

  • Excellent multi-tasking ability
  • Organizational Skills
  • Documentation expertise
  • Customer Relations
  • Office Administration
  • Administrative Support
  • Customer Service

Timeline

Office Assistant/Onboarding Specialist

PTM Solar
02.2022 - 06.2024

Bartender Shift Manager

Pop A Top
07.2021 - Current

Bartender

Turning Stone Casino
01.2018 - 02.2022

Production Worker

Knowles
05.2014 - 01.2018

High School Diploma -

Oneida High School

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Ivey Quonce