Ivian Bell
Baton Rouge,LA
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced , known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
4
4
years of professional experience
Work History
DCFS Title IV-E Scholar Intern
Keechann Smith, MSW
02.2024 - 05.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Mental Health Coordinator Intern
New Decisions LLC.
06.2023 - 09.2023
- Mentored new hires as they acclimated to their roles within the multidisciplinary team setting.
- Established a supportive environment for clients by providing individual and group counseling sessions.
- Streamlined referral processes, expediting the connection between clients and appropriate resources.
- Ensured compliance with all federal, state, and local regulations pertaining to the delivery of mental health services within the organization.
- Coordinated care between psychiatrists, primary care physicians, and other providers to ensure seamless service delivery for clients.
- Maintained accurate documentation of client progress notes, treatment plans, and discharge summaries in accordance with regulatory standards.
Sales Associate
Follett Higher Education Group
01.2020 - 11.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Bachelor of Science - Social Work
Southern University And A & M College
Baton Rouge, LA05.2024
Skills
- Multidisciplinary Collaboration
- Behavioral assessment
- Psychosocial Evaluation
- Self-Care Promotion
- Mental Health Education
- Patient Evaluation
- Building rapport
- Psychosocial assessment
- Case Documentation
Timeline
DCFS Title IV-E Scholar Intern
Keechann Smith, MSW
02.2024 - 05.2024
Mental Health Coordinator Intern
New Decisions LLC.
06.2023 - 09.2023
Sales Associate
Follett Higher Education Group
01.2020 - 11.2022
Bachelor of Science - Social Work
Southern University And A & M College
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